40 jobs found with Massachusetts Bay Transportation Authority (MBTA) a company that value diversity

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Manager of Workforce Planning and Administration will direct the development, implementation, and analysis of short-term and long-term staffing plans; manage and track personnel actions and status; and ensure proper administration of Authority policies and procedures relating to attendance, payroll, and uniforms within one or more areas of Operations.

Duties & Responsibilities

Develop, review, analyze, and prepare, in conjunction with area Division Chiefs, Superintendents, and other supervisory personnel the workforce/staff requirements for each area within assigned departments in order to ensure adequate staffing levels and enhance the customer experience.
Manage the quarterly and/or annual pick process for assigned departments and coordinate changes in workforce.
Prepare weekly and periodic workforce reports.
Remain up to date on and fulfill all roles and responsibilities as related to the MBTA Safety Plan.
Coordinate workforce activities within assigned department in close coordination with department heads.
For each rating period and as required, the candidate will develop staffing requirements based on operating schedules.
Ensure that vacancies in assigned departments are filled according to seniority, union, and Authority rules.
Ensure compliance with Human Resources and Payroll rules.
Coordinate all interaction between Operations, Human Resources, and Payroll including: entering personnel movements into PeopleSoft for the department to be processed by Human Resources.
Participate in the promotion and selection process by assisting with workforce assessments, interviews or other steps in the process as needed.
Monitor the status of all personnel movements and actions.
Track requisitions into NeoGov and/or Tableau to monitor the hiring of vacant positions.
Maintain all permanent change entries in the payroll system; and advising and training Operations employees on Human Resources and Payroll rules, procedures, and systems. Act as the department's coordinator for personnel tracking and attendance systems.
Collect weekly employee status reports from each area within assigned departments. Perform all updates, audits, and reporting as required.
Coordinate with Human Resources any changes required in the PeopleSoft system. Maintain the Personnel Control Log (PCL) and other reports, which detail budgeted, scheduled, and actual levels of personnel by classification and position number within each area of assigned departments.
Print and distribute weekly movement reports.
Develop and maintain accurate rating lists, seniority rating lists, and employee status/rate- out reports.
Assist in the management and monitoring of the substitute list process. Track and report on absenteeism throughout assigned departments.
Coordinate with Superintendents to ensure proper administration of attendance policies.
Oversee the department's uniform budget and contracts.
Monitor uniform requirements for personnel according to union contract.
Serve as the liaison between assigned departments and vendors to resolve uniform discrepancies for employees
Create and track facility purchases for special order to vendor.
Respond to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner.
Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti- Harassment and Anti-Retaliation policies.
Perform related duties and projects as assigned.

Minimum Requirements & Qualifications

A High School Diploma or equivalent (G.E.D.) from an accredited institution.
Four (4) years of experience in the tracking and/or application of employee seniority for the purpose of awarding work assignments and/or promotions.
Ability to learn and work with HASTUS and TRACS applications. Experience with either Excel, Access or Database Applications.
Effective organizational, analytical, confidentiality and interpersonal skills.
Experience in Microsoft Word.
Have excellent customer service and conflict resolution skills.
Ability to provide internal and external customers with a courteous and professional experience.
Have the ability to supervise and work effectively with a diverse workforce.

Preferred Experience and Skills
Experience in the tracking and application of the employee seniority to the purpose of awarding work assignments and/or promotions at a transit agency.
Experience working within/applying collective bargaining agreements.
Ability to use PeopleSoft or NeoGov applications.
Work with HASTUS and TRACS applications.

Substitutions Include

A Bachelor's degree from an accredited institution in Business, Transportation, Engineering or related field may be substituted for 2 years of the above experience.
A nationally recognized certification, or statewide/professional in a related field substitutes for one year of experience.

Job Conditions:

Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English

Ability to provide internal and external customers with courteous and professional experiences

Ability to work effectively independently and as part of a team (or supervise, if required)

Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers

Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies

Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)

Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings

Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.

Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.

Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.

Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.

On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.

Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.

Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.