At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Integrated Transit Program is a holistic program that aligns Blue/Green, Orange, and Red/Mattapan Line to work together to see strategic capital investments improve the quality of service for the MBTA's rapid Transit ridership and neighboring communities, with the recognition that transformative methods drive transformative outcomes. 

Our delivery model focuses on outcomes that benefit the riders and as we manage projects based on key metrics. In addition to this, organizing all three programs under one office allows us to better align internal resources and planning. 

Each of these Transit Programs is improving the quality of service of their respective lines through infrastructure and tracking state-of-good repair, new stations, upgraded maintenance & test facilities, expanded yards, and state-of-the-art signaling systems that will facilitate the service of the new modern vehicles. All of these will work together to improve safety, enhance accessibility, better the experience, strengthen reliability, and increase capacity. 

The Senior Project Coordinator will be an integral member of the Capital Transformation team and will assist in managing the development of Blue/Green, Orange, or Red/Mattapan Line Transformation projects from project inception (planning) through the design phase (conceptual, preliminary, and final) and the construction phase (including project close-out), with focus on safety, quality, and control of schedule and budget. The Capital Transformation program is unique in its multifaceted scope and diverse requirements. The program requires "out of the box" thinking and collaboration to ensure functional team priorities do not take precedence over program goals.

• Assist in the delivery of complex projects per the following MBTA policies and procedures as stipulated in the Project Manager's Manual; Project Controls Manual; Quality Assurance Manual; Resident Engineer's Manual; Contract Administration Policies and Procedures; MBTA Directives published on the MBTA Web Page or provided directly by the Authority.
• Assist in analysis and appraisal of current project status and forecast of activities to ensure completion of the project on schedule and budget.
• Program-level reporting and assistance on several individual projects that roll up to a program.
• Prepare project-related correspondence, reports, charts, and presentations utilizing Microsoft Word, Excel, Database, and PowerPoint.
• Assist in the negotiation of consultant contracts, professional service amendments, and contractor claims, payment invoices, or change orders.
• Organize and maintain effective means to interpret, present, and communicate project information at internal and external meetings with legislators, community groups, and public agencies.
• Organize and prioritize workload, assist the Project Manager, Director, and/or Assistant General Manager in identifying project needs/requirements.
• Coordinate project tasks with other Capital Delivery Department personnel, including contract administration staff, field staff, and other project coordinators, as required.
• Coordinate project tasks with other Departments, including the Capital Program Oversight Department (project controls and administration and finance), Engineering and Maintenance, and Railroad Operations, as required.
• Assist in coordinating complex projects with outside agencies, abutters, utility companies, and community groups who are affected by proposed construction, as required.
• Work independently in addressing tasks in a time-sensitive environment.
• Follow up on actions required for task completion while seeking guidance as necessary.
• Respond to each inquiry, whether from a customer, vendor, or co-worker professionally and courteously.
• Adhere to the rules, regulations, collective bargaining agreements, and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
• Attend off-site meetings as necessary.

• A Bachelor's degree from an accredited institution. 
• Four (4) to six (6) years of experience in project administration or coordination duties.
• Proficiency with Microsoft Word, Excel, Database, and PowerPoint.
• Effective professional written and communication skills.
• Excellent organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills.
• The ability to effectively communicate with customers, employees, and vendors.
• Excellent customer service skills.
• The ability to work effectively with a diverse workforce.

Preferred Experience and Skills

• A Bachelor's degree in Engineering, Construction Management, Public Administration, urban planning, or Business Administration from an accredited institution.  
• Experience providing project support in a transit and/or design or construction environment.  

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelor's degree requirement 

• An Associate's degree from an accredited institution an additional three (3) years of directly related experience substitutes for the Bachelor's degree requirement 
• A Master's degree in a related subject substitute for two (2) years of general experience. 
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
• Ability to provide internal and external customers with courteous and professional experiences
• Ability to work effectively independently and as part of a team (or supervise, if required)
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
3. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
4. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
5. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
6. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
7. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
8. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
9. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
10. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.