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Associate Chief Information Officer (ACIO) Digital Services
Washington, DC
Jul 23, 2024
unknown

Summary

This position serves as the Associate Chief Information Officer (ACIO) for Digital Services and reports to the Deputy Chief Information Officer for Enterprise Applications & Digital Services under the Deputy Assistant Secretary for Information Systems and Chief Information Officer. Enterprise Applications (EA) delivers scalable mission enabling IT platforms, services, and applications solutions across the Treasury and other federal agencies, as well as Treasury Departmental Offices (DO).

Duties

  • Directing the Digital Services portfolio and other related technologies and program areas, including business process reengineering, application development and delivery, systems training development and delivery; requirements management, systems integration, and quality assurance.
  • Representing the DCIO internally and externally on matters of assigned responsibility.
  • Directing change management and organizational development methods, problem solving, knowledge management, facilitation, communications, customer satisfaction surveys and focus groups, organizational optimization, and conflict resolution to assure desired outcomes are achieved and programs are implemented successfully.
  • Enhancing the customer experience by overseeing all EA digital delivery and innovation under one portfolio by functionally aligning services through unified, intake, solutioning, and project engagement processes this includes incorporating human centered design principles, Section 508 compliance, use of standard web design system, etc.
  • Working with organizations across the Department to ensure all matters related to the planning, developing, integration, and implementation of these technology applications support the strategic goals and objectives necessary for successful management throughout the Department.
  • Keeping abreast of new and emerging applications of technology, and their application to Treasury's desired organizational outcomes and those desired by bureau management.

Requirements

Conditions of Employment

  • Initial appointments are required to serve a probationary period of 1 year.
  • Financial disclosure is required.
  • Must be able to obtain and maintain a Top-Secret clearance.
  • Must be a U.S. Citizen

Qualifications

Qualifications: As a basic requirement, applicants must possess the Mandatory Technical Qualifications and Executive Core Qualifications listed below. Typically, qualified applicants will have gained experience of this nature at or above the (GS)-15 grade level or its equivalent in the public or private sector. To be qualified for this position, your resume must reflect experience in a managerial capacity. Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector, or nongovernmental organizations. As such, your resume must demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:
  • Directing the work of an organizational unit
  • Ensuring the success of one or more specific major programs or projects
  • Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance.
  • Supervising the work of other managers and exercising important policymaking, policy determining, or other executive functions.
Failure to meet the basic qualification requirement and address all Mandatory Technical Qualifications and Executive Core Qualifications will result in your application being disqualified. The ECQs were designed to assess executive experience and potential not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. All applicants that are not already QRB certified, must submit a separate written narrative addressing the ECQs. Your narrative must address each ECQ separately and should contain at least two examples per ECQ describing your experiences and accomplishments/results. The narrative should be clear and concise, emphasizing your scope and level of responsibility, the complexity of programs managed, your initiatives and accomplishments, and the results of your actions.

The narrative must not exceed 10 pages. NOTE: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM do NOT need to address the ECQs:
  • Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision
  • Leading People: This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Competencies: conflict management, leveraging diversity, developing others, team building
  • Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility
  • Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically. Competencies: financial management, human capital management, technology management
  • Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Competencies: partnering, political savvy, influencing/negotiating

Fundamental Competencies: These competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting and should be addressed over the course of each ECQ narratives.

When completing Executive Core Competencies, applicants should follow the Challenge, Context, Action and Result (CCAR) model outlined in the guide.

  • Challenge - Describe a specific problem or goal.
  • Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
  • Action - Discuss the specific actions you took to address a challenge.
  • Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.
Additional information about the SES and Executive Core Qualifications can be found on the Office of Personnel Management (OPM) SES Website. You are strongly encouraged to review OPMs Guide to SES Qualifications for specific examples and guidance on writing effective ECQ narrative statements.

MANDATORY TECHNICAL QUALIFICATIONS (MTQs): All applicants must submit a written narrative that addresses each of the MTQs separately. The narrative must not exceed one (1) page per MTQ. Applicants who fail to adhere to the one (1) page per MTQ limit will be disqualified and no longer considered for the position. In addition to the ECQs, applicants must possess the following technical qualifications that represent the knowledge, skills, and abilities essential to perform the duties and responsibilities of the position. You must fully address each MTQ to be rated for further consideration.

MTQ 1: Demonstrate expert experience leading public web services and a thorough understanding of how content management, cloud hosting and content delivery are administered in a 24/7 environment to deliver a successful forward facing web program.


MTQ 2: Demonstrate expert experience leading low-code SaaS application platforms and a thorough understanding of agile software delivery, DevOPs UX/UI and reusable component libraries gained at the enterprise level in an organization of similar size, scope and scale as the United States Department of the Treasury.

MTQ 3: Possess a mastery of management and organizational principles and practices along with a comprehensive knowledge of planning, programming, and budgeting related to Digital Services. Knowledge of planning, acquisition, and management processes to oversee long-range (5 year) and near term (1-2 year) Digital Service objectives.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

1. Applicants meeting the minimum qualification requirements will be eligible for consideration in this process. Applicants will be rated based on the quality and extent of their leadership skills, technical experience, and accomplishments, as shown in their resume and as described in their Executive Core Qualifications (ECQs) and Technical Qualifications narratives.

2. Applicants are required to submit separate narrative statements specifically addressing the Executive Core Qualifications (ECQs) and the Technical Qualifications. These narratives are mandatory for consideration in the process. The ECQs describe the leadership skills needed to succeed in the Senior Executive Service and are in addition to the job-specific Technical Qualifications. To assess the executive potential of each candidate, applicants must demonstrate their experience relevant to each ECQ. The ECQ narrative must show specific examples of the applicant's accomplishments and experience as it relates to the OPM-defined competencies and associated ECQs. Each example should clearly describe the setting in which the experience was acquired (e.g., organizational size, level, budget, and challenges), the specific actions taken to address the challenges, and the impact/result the action had on the organization/agency/government/public. Examples should clearly correlate to the experience listed in the applicant's resume.

3. a. Current or former career Senior Executive Service employees are not required to address the ECQs, but it is MANDATORY to provide the Technical Qualifications narrative, a resume, and a SF-50 (Notification of Personnel Action) that documents your career appointment status in the SES. b. SES Candidate Development Program (SESCDP) graduates who have not been appointed to a career Senior Executive Service appointment are not required to address the ECQs, but it is MANDATORY to provide the Technical Qualifications narrative, a resum, and a copy/proof of your OPM QRB certification.

4. Qualified applicants will be evaluated by a panel of current agency executives. Those determined best qualified will advance in the process and may be offered the opportunity to participate in the interview process. The selectee must already be certified by an OPM Qualifications Review Board (QRB) or receive certification prior to being appointed to this position. Additional information about the SES and Executive Core Qualifications is available at

Required Documents

1) Resume.

2) A separate narrative of 10-pages or less that addresses the Executive Core Qualifications (ECQs). Pages beyond the first ten (10) will not be considered in the process. Current and former career Senior Executive Service employees and graduates of a SES Candidate Development Program who have been certified by OPM's QRB are not required to address the ECQs. ECQ narratives are MANDATORY for all other applicants in order to be considered.

3) A separate narrative that addresses each of the Mandatory Technical Qualifications (MTQs). It is MANDATORY for all applicants to submit this narrative. The narrative must address each of the MTQs separately and must not exceed one (1) page per MTQ. Applicants who fail to adhere to the one (1) page per MTQ limit will be disqualified and no longer considered for the position.

4) SF-50 (or other personnel action that verifies civil service). Current Federal employees must submit their most recent SF-50 (Notification of Personnel Action) that documents current tenure, position title, series, and grade level. Current or former SES must submit a SF-50 that documents career appointment status in the SES.

5) Proof of OPM QRB Certification. SES Candidate Development Program (SESCDP) graduates that have not been appointed to the SES must submit a copy of their OPM QRB Certification. This document should be uploaded under the "other document type" field.

Applicants who fail to submit ALL required documents WILL NOT receive consideration for this position. Application will result in an "Incomplete" rating. NOTE: YOU MUST SUBMIT ALL DOCUMENTATION BY 11:59 P.M. EST ON THE CLOSING DATE OF THIS ANNOUNCEMENT TO BE ELIGIBLE FOR CONSIDERATION.

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Associate Chief Information Officer (ACIO) Digital Services
U.S. Department of the Treasury
Washington, DC
Jul 23, 2024
unknown
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