Jobs in Miami, FL
(Found 538 Jobs)
Customer service representative
Collabera
100% Remote position for Eastern time zone candidate only!
Monitor and sets targets for call agents to achieve based on aligned KPIs
Provides feedback guidance and support to call agents.
Reviews and...
Sep 18, 2024
Miami, FL
Certified Medical Assistant
Sterling Medical
Sterling Medical is seeking a Certified Medical Assistant CMA to become part of our team, working with the U.S. Coast Guard in Miami Beach, FloridaCompetitive Pay: $24.41/hr.Schedule: Monday-Friday, (...
Aug 31, 2024
Miami, FL
Cyclotron-Support Engineer I Title | Cyclotron-Support Engineer I Department | Technical Services Reports To | Field Service Engineer Overview The Cyclotron-Support Engineer I is accountable for the s...
Aug 28, 2024
Miami lakes, FL
Outside Sales Representative
Davidson's
Do you have a passion for the outdoors or shooting sports along with a desire to be a part of a fast-growing and dynamic industry? If so, we encourage you to explore joining our team where you w...
Aug 25, 2024
Miami, FL
Account Manager
Miami Division
A Company Committed to Your SuccessNowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement... because nowhere else in America will you fi...
Sep 8, 2024
Coral Gables, FL
100% Remote position for Eastern time zone candidate only!
- Monitor and sets targets for call agents to achieve based on aligned KPIs
- Provides feedback guidance and support to call agents.
- Reviews and assesses current procedures and identifies opportunities to improve claimant service, effectiveness, and productivity.
- Works with Enablement Manager to escalate and resolve all technology roadblocks for new and existing agents that cannot be resolve by Team Leads
- Develops and maintains a working knowledge of the Health Connector Programs and recommends changes corrections updates to the Agent Guide working closely with the Training Team for clarifications needed based on escalated topics raised by their Team Leads
- Handles escalated calls from call agents and helps resolve issues and or escalating to Supervisor Leads as needed for resolution.
- Education :
- High School Diploma/GED
