• Act as a subject matter expert for drivers and customers.
• Solve problems to prevent customer delays.
• Provide updates to first shift associates on issues that occurred during non-business hours.
• Maintain strong working relationships with customers, drivers and team members.
• Use a wide range of technology to accurately and efficiently complete work.

• High school diploma or GED.
• Strong problem-solving skills.
• Effective written and verbal communication skills.
• Able to work non-traditional business hours.

• Associate will be provided partial scheduled remote options after one year in role dependent upon associate meeting the performance expectations of the role.
• Medical, dental and vision insurance.
• Company paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• See full list of operations benefits.

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