Job Functions/Responsibilities:

35% Customer Experience: Greeting, assisting and soliciting individuals entering the office and calling by phone; receiving and processing credit and employment verifications, and recording information obtained; processing payments, distributions, and insurance products at the direction of a licensed agent; handling account activities related to collection accounts, including phone calls and face to face communications with customers.

30% Branch Support: Preparing reports, correspondences, transaction documentation, and recording and filing documentation; operates cash drawer, processes bank deposits, maintains records and balances.

30% Business Development: Actively markets and sells all branch products and services to individuals and merchants. Merchant and bank visits required.

5% Perform all other duties as assigned by management.

Note: Regular attendance resulting in meeting and/or exceeding performance standards required