LifeSource is hiring a Program Assistant to partner with department leaders and team members to provide professional, detail-oriented administrative support for the programs, projects, systems, processes, and tasks that lead to successful organ, eye and tissue donation. Program Assistants work both independently and collaboratively and maintain high levels of communication, customer service and professionalism.

As a Program Assistant, you’ll advance our life-saving work by performing the following job duties:

• Provide general administrative support for organizational departments and leaders.

• Manage active and dynamic calendars and schedules for multiple leaders.

• Develop, coordinate, maintain and execute administrative systems, processes, tools and resources that support continuity of services within the defined department and across the organization.

• Prepare and edit professional correspondence and documents for written and verbal communication to partners, customers, vendors and internal contacts.

• Coordinate the logistics of in-person meetings, conferences and virtual engagements; including technology, room set-up and clean-up, catering orders, agendas, support materials, virtual event recordings and meeting minutes.

• Collaborate with subject matter experts to create, review, clarify and update standard operating procedures, policies, guidance documents and work instructions.

• Collaborate with leaders and team members to develop and maintain departmental intranet pages and resources.

• Provide excellent customer service to phone and in-person guests, vendors and team members; includes coverage of the front desk reception area, as needed.

Why Join LifeSource:

At LifeSource, we’re relentlessly pursuing a day where those in need of a life-saving or life-enhancing organ, eye or tissue transplant receive that gift. By joining the LifeSource team, you will have the chance to positively impact your neighbors in Minnesota, North Dakota, South Dakota and Wisconsin – maybe someone in your very own community.

Since 1989, the LifeSource team has worked with our regions’ diverse communities to break down barriers to donation. Bringing a rich diversity of perspectives and experience to our organization at all levels strengthens our ability to serve our community and fulfill our mission. Our values embody how we engage in our work - accountability, adaptability, trust, growth mindset, and kindness. More information on our continued work toward diversity, equity, and inclusion can be found on our website.

We set our team up for success by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, vision, dental, and life insurance, generous PTO, and 401k matching. We also support our team through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions.

LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.

If this sounds like you, please see additional details and qualifications below.

Qualifications:

• Combination of education and experience equivalent to 3 years of administrative, clerical or program support responsibilities.

• Proven history of excellent work quality, integrity and professionalism.

• Ability to protect confidential or private information in accordance with organizational policy and the law.

• Excellent written and verbal communication, proofreading and composition skills.

• Must be organized, detail-oriented and have excellent critical thinking and problem-solving skills.

• Ability to contribute as a self-directed, motivated individual and as a collaborative team member.

• Ability to organize and prioritize tasks and deadlines for multiple projects simultaneously.

• Ability to build rapport and working relationships with diverse personalities and groups in-person, virtually, by phone and through email.

• Ability to handle difficult situations with poise and professionalism.

• Competency in technology-based tools such as personal computers, related software and mobile devices.

Working Conditions:

• Work a minimum of 40 hours per week with schedule adjustments to accommodate organizational needs.
• Primarily on-site work; some remote work possible as individual acclimates to the position and the organization.
• This position falls into Exposure Risk Category III which means never or rarely being exposed to bloodborne pathogens or materials that could spread infection (less than one opportunity per month); this position rarely interacts with individuals in patient or donor areas while performing their assigned job duties.
• Ability to lift up to 20 pounds occasionally.
• Must be able to successfully complete and maintain immunization and background check requirements.