Jobs with Boston Consulting Group (BCG)
(Found 130 Jobs)
Global Change & Communications Manager - Digital Products
Boston Consulting Group (BCG)
WHAT YOU'LL DOTo realize our digital transformation, we need to constantly transform and adapt our products, experiences, processes, technology, and how we operate. Delivering our clients unrivalled e...
Oct 2, 2024
Atlanta, GA
Lead Knowledge Analyst - Corporate Strategy
Boston Consulting Group (BCG)
WHAT YOU'LL DOAs a Lead Knowledge Analyst (LKA) within BCG's Corporate Finance & Strategy Practice Area, you will collaborate and partner in a growing global team, providing functional expertise a...
Sep 25, 2024
Dallas, TX
Global CX Strategy Senior Manager
Boston Consulting Group (BCG)
WHAT YOU'LL DOBoston Consulting Group (BCG) is seeking an experienced Global Senior Manager of Customer Experience (CX) Strategy to build and lead the CX function within the global marketing team. Thi...
Sep 25, 2024
Boston, MA
Senior Knowledge Analyst - Payments & FinTech
Boston Consulting Group (BCG)
WHAT YOU'LL DOAs a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's Financial Institutions Practice Area focused in Payments & FinTech, you will work in a growing global team,...
Sep 25, 2024
Chicago, IL
Senior Knowledge Analyst - Payments & FinTech
Boston Consulting Group (BCG)
WHAT YOU'LL DOAs a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's Financial Institutions Practice Area focused in Payments & FinTech, you will work in a growing global team,...
Sep 25, 2024
Boston, MA
Global Change & Communications Manager - Digital Products
To execute this transformation, we need people within our Change Management Center of Expertise (CoE) who will develop and deploy Change Management and Communication expertise to support product and squad objectives and outcomes.
The Change & Comms Manager brings change management knowledge and experience collaborating with product delivery teams. You will work with a team of highly specialized experts to support the delivery of BCG’s digital products across different squads. You will partner with other change managers in the change management CoE to identify, use and contribute to best practices and lessons learned.
Basic job responsibilities include:
- Develop and deliver the agile change management approaches for digital products, focused on embedding the products into the business, driving adoption among our internal customers and realizing business benefits.
- Conduct stakeholder assessments, identifying key stakeholders and areas of focus; develop stakeholder engagement plans to address and mitigate risks.
- Conduct change impact assessments, identifying risks to delivery/adoption; articulate practical and actionable mitigation activities.
- Develop and deliver tactical and strategic communication plans, aligned to the change management approach
- Write, review, and send tactical and strategic communications
- Develop training & enablement approaches, aligned to the change management approach
- Identify, baseline and track Change Management KPIs and metrics
- Act as advisor to Product Owners to identify change impacts and advise on necessary mitigation steps
- Engage with product portfolios and squads to understand product roadmaps. Proactively identify and clearly articulate upcoming change to support the roadmap.
- Navigate multiple stakeholders and competing priorities
- Collaborate with cross-functional teams, designers and vendors to facilitate change activities
- Dealing with ambiguity
- Change Management delivery and behavioral design thinking, ideally in an Agile context as well as product communication
- Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end
- Adopting the end users’ perspectives and bringing that lens to the table
- Executive presence and influencing senior stakeholders
- Excellent communication skills (fluency in English language - written and oral)
- Learning new skills and capabilities, e.g. products, technology platforms
- Accuracy and strong attention to detail
- Prioritizing and working in a fast-paced, collaborative and service-oriented environment
- Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
- Strong presence and communications as well as listening skills, with an ability engage effectively both in 1:1 and large group settings
- Effectively presenting and facilitating discussions in-person and virtually
- Passionate about driving change, teaching, coaching, collaborating with and enabling others in business and technology
- A flexible, adaptive, and creative mindset and strong business intuition; able to solve complex problems and identify innovative solutions
- Professional and highly committed to excellence, with the highest ethical standards and strong judgement
- 4-6 years of experience in consulting and/or project management-based change management role
- Change management professional certification a plus
- Experience operating in an Agile operating model preferred
- Excellent verbal and written communication. Fluency in English (writing, reading, speaking)
- University degree with demonstrated high academic achievement preferred
- Consulting experience a plus but not required