Job Description:
Job Purpose
Under the broad supervision of the Dean of Admissions, the Admissions Assistant is responsible for the day to day management of the Dean’s calendar, assists with budget reconciliation and expense reporting in workday, on-campus admissions events, and audition and interview days both on campus and online. Evening and weekend hours required.
Essential Duties and Responsibilities:
Manage the Dean of Admissions Calendar
Responsible for the effective day-to-day calendar of the Dean of Admissions
Audition and Interview events
- Collaborates with various Enrollment Team members to ensure all preparatory work is completed prior to an online or in person audition and interview event
- Provides expert technical assistance during event for others working including faculty and Enrollment Team.
- Assists with the supervision of Audition Team student employees when needed.
- Available for online and in person audition and interview events throughout the season
Project Management
The Admissions Assistant supports the Dean in the development of key strategic projects focused on the ongoing development of our admissions process and review including but not limited to:
Assisting with project management for RAP (Re-envisioning our Admissions Process)
Assisting with documentation and organization of existing student facing frontline processes from Admissions Registrar, Student Accounts, and Student Financial services.
Budget and Expense Reporting
The Admissions Assistant supports the Dean in the reconciliation of budget expenditures in Workday.
Customer Service and Communication:
Ensures that the highest level of service is provided to applicants with a view towards ensuring that their experience with the Conservatory far exceeds that of any competing institutions.
Other duties as assigned.
Knowledge and Skills Required
- Undergraduate degree required. Musical training and experience preferred.
- 3+ years of experience in college admissions operations (or similar field).
- FERPA knowledge and compliance necessary.
- Proven track record of event management and customer service related skills.
- Ability to multi-task in a highly dynamic admissions environment.
- Use of Salesforce and Eventbrite for customer service and managing campus tour registrations.
- Knowledge of computer databases and standard software programs, most notably: Microsoft Office, Salesforce, and Workday. Ability to learn new computer programs and easily adapt to both PC and Macintosh systems.
- Must be creative, self-motivated and have the ability to work independently.
- Strong administrative and time management skills.
- Proven analytical abilities and sound judgment.
- Ability to train, supervise, and coach student workers.
- Ability to communicate ideas clearly and effectively.
- Budgetary management skills in regards to event planning and scheduling.
WORK ENVIRONMENT:
This is a fast-paced, high-volume operation staffed largely by student workers who require regular oversight and ongoing professional development and coaching.
SPECIAL WORKING CONDITIONS, PHYSICAL REQUIREMENTS, ETC. (Responsible for on-call, 24 HR. coverage, etc.):
Requires weekend and evening hours, sometimes on short notice.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.
Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
