Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Execute administrative processes that deliver medical, pension, and other Fringe benefit payments driven by Collectively Bargained Agreements to associates of companies supported by Ahold Delhaize USA. Perform Analysis to evaluate compliance with Collectively Bargained Agreements. Serve as a subject matter expert on our union Benefits programs and related processes. Communicate and collaborate with Brand and Vendor Stakeholders.

Duties and Responsibilities:

• Utilize HR systems to process complex transactions. Such transactions include but are not limited to benefit enrollment, payroll deductions & vendor payments.
• Analyze each transaction to ensure accuracy and compliance with Union Contract and determine corrective actions needed to maintain the associate's record.
• Provide oversight and support to the business as it relates to associate related transactions.
• Utilize HRIS & Benefit Systems to review critical HR related audit reports to ensure data integrity by researching and updating associate records according to union contract, company policy, and ACA Regulations.
• Maintain business relationships with Union Stakeholders, Brand HR and other Departments.
• Actively respond to HR-related questions from the business units and HR Business Partners
• Research, compile and provide data for the Third-Party Administrators, Union and/or Fund Office teams, and other appropriate stakeholders to support necessary requests.
• Support implementation of various projects by performing systems user acceptance testing and partner with the Business Services management for updates and execution.
• Provide support to Business Services on various tasks and projects.
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Qualifications:

• Associate's Degree or equivalent combination of education and work experience.
• 1-3 years of related work experience in Benefits Administration, claims processing, collectively bargained benefits or other benefits related area.
• Intermediate MS Office, Visio and Project skills.
• Advanced Excel skill
• HR systems knowledge.
• Strong understanding of ERISA and applicable benefit provisions.
• Analytical / Critical thinking skills
• Attention to Detail
• Oral & Written Communication
• Customer Focus
• Strong organizational & communication skills.
• Ability to work in a high volume, high production environment.
• Ability to work as harmonious, positive contributor to the team.
• Ability to maintain strict confidentiality of information
• Reporting tools knowledge

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Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD and Mauldin, SC.

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.