VP, Messaging Services at Moody's in New York, NY

Experience Level: Experienced Hire

Categories:

Engineering & Technology

Location(s):

7 World Trade Center, 250 Greenwich Street, New York, New York, 10007, US

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Role/Responsibilities:
This is an important leadership position within the Digital Workplace Services organization overseeing Moody's foundational Email and eDiscovery platforms. This role will play a key role in the successful integration of acquired firms and will implement capabilities and processes that enable effective and compliance communication across the firm. The candidate is expected to maintain awareness of the external industry and technology landscape to inform our internal product roadmaps while developing talent to become a more proactive, high-performing organization.
Primary Responsibilities:
* Responsible for the day-to-day management and strategy of the Messaging Services team with a continuous focus on best-in-class user experience, service, and delivery.
* Define, implement, manage, and continuously improve digital workplace technologies.
* Management of a geographically diverse team to ensure operational excellence in areas including ITIL functions, lifecycle management, and vulnerability management.
* Provide leadership that focuses on attracting, developing, and retaining high caliber talent.
* Manage and govern associated vendors and service providers.
* Establish digital workplace technology roadmaps, engineering standards, and operating standards either directly or in collaboration with peers.
* Identify, monitor, publish, and manage goals and measurements to show improvements to digital workplace technology.
* Advocate for secure and compliant messaging practices and procedures.
* Ensure documentation and training is in place for operations teams.
* Advocate for advanced analytics and automation to streamline efficiencies.
* Work closely with operations, governance, and enablement partners to drive coordination and collaboration across the organization.
* Collaborate closely with security, identity, and networking leaders to ensure a secure seamless delivery of digital workplace technologies.
* Foster an inclusive workplace that values diversity and promotes belonging and wellbeing.

Qualifications:
* Bachelor's degree in engineering, Information Systems, or other relevant area of study.
* Strong understanding and experience on Microsoft Core Infrastructure, Windows security, Windows/Mac operating systems, Microsoft Exchange, Microsoft 365, Global Relay, and device management platforms.
* Broad experience in managing digital workplace technologies for large, complex organizations.
* Proven experience in managing and understanding complex issues and their interrelationships by having strong creative thinking capabilities to create new solutions and concepts.
* Ability to build strong interpersonal relationships with peers, leaders, and other senior leaders within the firm.
* Proven experience in leading and building diverse teams to solve complex business problems
* Strong presentation skills
* Strong communication; verbal, written and collaboration skills.
* Industry Certification in relevant area is a plus.
* Minimum 8 years' experience in IT industry in relevant area.

For US-based roles only: the anticipated hiring base salary range for this position is $168,100- $243,700, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Moody’s Corporation is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.

VEVRAA Federal Contractor

We Request Priority Protected Veteran and Disabled Referrals for all of our locations

Please contact Donna Hutchinson, Assistant Vice President, Talent Attraction for any questions regarding this listing.