Traffic Coordinator & Administrative Assistant, WERS at Emerson College in Boston, MA

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The WERS Traffic Coordinator/Administrative Assistant plays a key role in managing WERS’s industry-specific software to maintain the client database and ensure accurate generation and reconciliation of physical and electronic daily traffic logs. Acting as a liaison between the Underwriting, Production, and Programming departments, the Traffic Coordinator/Administrative Assistant also performs critical end-of-month procedures and supports additional administrative tasks as assigned.

ESSENTIAL JOB DUTIES

Order entry and approval using Marketron Visual Traffic software.
Use Triton Digital TAP (The Ad Platform) to schedule pre-roll, mid-roll, or another digital inventory.
Traffic log maintenance for optimal placement of underwriting spots, promos, and PSAs.
Daily export of traffic and music logs to Enco automation for broadcast playback.
Reconciliation of logs to confirm inventory playback as scheduled.
Client payment processing using the Accounts Receivable module of Marketron Visual Traffic software.
Execute end-of-month procedures, including the generation of invoices and monthly reports that capture recent underwriting activity.
Administrative duties, including mail sorting, answering telephone and email inquiries, processing payment requests, supply ordering, and vendor outreach as needed.
Provide assistance to the underwriting department with creating copy in compliance with FCC-compliant copy; Identifying and procuring potential underwriters; Assisting with sales and media kit creation; Managing production workflows; Maintaining client account records;
Responding to client inquiries.
Interact with student managers to ensure production is complete
Compliance with all Emerson College policies and guidelines for the safety and well-being of the campus community.

QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to perform the job effectively.

A Bachelor’s degree or 2-3 years of traffic experience with a commercial or non-commercial radio station.
2-3 years of experience in finance, accounting, or accounts payable/receivable work and analytical reporting.
Experience with Marketron Visual Traffic Software.
Previous experience working with students and office assistant experience is highly desired.

KNOWLEDGE, SKILLS, AND ABILITIES – This may be representative but not all-inclusive of the knowledge, skills, and abilities commonly associated with the job.

Professional phone manners and customer relations skills.
Working knowledge of Enco radio automation software.
Knowledge of FCC regulations involving underwriting.
Familiarity with accounting software as it relates to reporting functionality.
Ability to analyze budgetary reports to identify areas of concern and make recommendations/corrections.
Ability to work successfully as both a member of a team and independently with minimal supervision.
Ability to think critically and make clear, well-reasoned, and timely decisions.
Proficiency with G-Suite/Microsoft Office applications (Gmail, Google Docs, Google Sheets, MS Word, Excel).
Strong attention to detail and analytical skills.
Customer service orientation and negotiation skills.

PHYSICAL ABILITIES – Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.

Ability to sit or stand for long periods
Ability to concentrate for long periods

WORK ENVIRONMENT – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

Typical office environment
Radio studio

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.

Hybrid

This position is primarily a hybrid role with expected days in the office each week.

The hybrid arrangement will be made upon hire. To ensure operational effectiveness, candidates must reside within a reasonable commuting distance of the Boston campus. This arrangement must be approved as outlined in the Remote Work Policy.

Compensation: $21.60 - $25.90 hourly, commensurate with experience.

Grade of Position: S-23-05NE

Scheduled Weekly Hours: 36.25

Division: Division of Information Technology

This position will be exclusively represented by the Service Employees International Union (SEIU), Local 888 for purposes of wages, hours and other terms and conditions of employment.

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.