Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

As a Tenant Services Coordinator, you will provide and coordinate daily office operations, compose/type memos, coordinate meetings, assist leadership team with management of invoice records, set up vendor accounts and other various administrative functions.

Responsibilities:

Daily Duties:

• Order office supplies
• Maintain office equipment fax machine, copier, postage meter, telephones
• Receptionist duties
• Administrative duties for office staff – distribute mail with date stamp, expense reports.
• Send, receive, and distribute faxes
• Schedule meetings, reserve/setup room, prepare agenda, order/serve refreshments as required
• Process overnight packages
• Prepares and distributes minutes of meetings
• Facilitate building access for vendors and manage key box for vendors; assist in coordinating services by various contractors and gain approvals by tenants and engineer
• Respond to tenant emails and voicemails in a timely manner including any requests, complaints, work orders, comments, etc.

Tenant Service Duties:

• Field all incoming phone calls
• Service requests and requests for special services and incidents
• Angus Work Order Administration
• Contractor badges and key check out
• Tenant Relations – assist the Assistant Property Manager as necessary
• Tenant contact list
• Access Card Administration
• Work Order System administration

Additional Duties:

• Order/Maintain all building signage - order door signs/directory strips for all new move-ins; order misc. signage as needed, including hallway/fitness center, etc.
• Review information to tenant on how to order mailbox keys, order suite directory signs, confirm number of keys needed and order the keys
• Assist with preparing new tenant set-up, updating tenant contact lists
• Coordinate with APM all tenant move-ins/move-outs, and all other bulk item deliveries
• Schedule all pest control appointments for Tenants and contact Elevator Company for emergency repairs as need call for additional dumpster removals
• Coordinate conference room scheduling
• Assist Property Managers and Assistant Property Managers with the planning and implementation of periodic tenant events
• Schedule building and loading door to lock/unlock as needed for special events, holidays, etc.
• Assist Security with Lost & Found recovery process, overnight parking notifications, coordinate tenant fob deliveries, circulating security alerts, entering regular request as observed nightly by Security Officers. Pass down log management

Desired Competency, Experience and Skills:

• Must have a minimum high school education, Associates, B.A. or B.S. college degree preferred
• Minimum of 1 year previous property management experience
• Previous experience in real estate management and be familiar with commercial leases
• Possesses a professional demeanor and excellent interpersonal skills
• Have access to reliable transportation and maintain a valid driver's license
• Computer literate and proficient on Outlook, MS Word, Excel and PowerPoint
• Excellent communication skills, both verbal and written
• Must be physically capable of walking, ascending and descending stairs

Essential Functions:

• Answer telephones, determine nature of call, and take messages and/or route caller to appropriate party. Respond to inquiries by providing routine information and or taking and delivering messages
• Greet visitors, notify appropriate personnel of arrival, and direct same to designated location
• Receive and distribute overnight deliveries, courier deliveries, facsimile transmittals, daily mail and related packages
• Maintain inventory of office supplies, prepare list, place orders and store delivered supplies
• Responsible for obtaining and keeping up-to-date certificate of insurance (COI) documents on file for all tenants and vendors. Maintain and file current COI for each tenant and vendor, send notice when the insurance expires, follow-up until the new policy is received
• Receive, distribute, track and review all work orders in WorkSpace/Angus, alert personnel of any problems or unresolved work orders and run monthly reports
• Prepare agendas and meeting minutes for property management meetings
• Assist with special events. Holiday events/parties, welcome lunches, blood drives, food drives etc.
• Update Tenant Directory and changes in general info including staff changes
• Responsible to send tenant manual, receive directory and sign request, add new tenant to WorkSpace/Angus database, receive emergency contact form and send out move-in basket
• Serve as backup for administrative tasks for office staff
• Perform other duties as assigned, some of which may be essential to the job

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

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About Lincoln Property Company

Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-used properties, throughout the United States, United Kingdom, and Europe. Lincoln’s combined management and leasing portfolio on behalf of institutional clients includes more than 510 million square feet of commercial space. In addition to providing third-party real estate services, Lincoln has completed over 150 million square feet of development since its inception in 1965 and has another $20 billion currently under construction or in the pipeline. For more information, visit: www.lpc.com.

All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.

By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy.