Job Summary
Responsible for all aspects system administration and support including hardware maintenance, system integration, system architecture and configuration, network stability and system performance. Acts as leader of the group on assigned projects, provides project coordination among team members. Has depth and breadth of experience in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.Job Description
Core Responsibilities
- Schedules, coordinates and performs all server hardware, software and operating system installations and upgrades, repairing and troubleshooting issues.
- Leads, schedules, coordinates, communicates, plans, completes supporting project documents details and notes for assigned projects.
- Maintains system tables; adds and removes users, hosts and printers.
- Monitors client/server load distribution and provides proactive solutions to eliminate potential configuration bottlenecks.
- Resolves system, network and hardware problems and assists users by phone and/or in person.
- Installs and tests system software, installs third party software and tests software as determined by user.
- Maintains call sheets on server service; places service calls on printers and hardware.
- Performs backups and restores for various servers and other systems.
- Provides and maintains engineering plans for systems architecture and systems integration that allows for planned growth of the user community.
- Institutes and maintains tight system security checks, while ensuring that the productivity of the user community is not diminished.
- Writes scripts for special applications and assists users in writing scripts.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Salary:
National Pay Range: $76,406.32 USD-$179,077.32 USD
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
