Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary: The Employer Communications Leader is responsible for leading a team of communication specialists who oversee the creation, management, and maintenance of communication for our employer clients who are educating and engaging their employees. This position is responsible for the overall Communications strategy, P&L, staffing, and ensuring the team is scalable as the business continues to grow across our company. The ideal candidate should be experienced and possess strong communication skills and have the ability to meet with all levels of employees at our employer clients. 

Essential Duties and Responsibilities:

• Develop and execute the Communications strategy for our employer clients, ensuring alignment with the company's vision and goals. 
• Manage the budget, P&L, regional cost allocation and resources of the Communications team, ensuring efficiency and quality of deliverables. 
• Lead, coach, and mentor a team of communication specialists, providing feedback, guidance, and career development opportunities. 
• Where appropriate, personally or through the team, establish and maintain strong relationships with our employer clients, understanding their needs, expectations, and feedback. 
• Oversee the creation, management, and maintenance of communication materials, such as newsletters, emails, webinars, presentations, videos, etc., for our employer clients and their employees. 
• Ensure compliance with the company's policies, standards, and best practices, as well as with the relevant laws and regulations. 
• Monitor and measure the effectiveness and impact of the communication activities, using data and analytics to inform decisions and improvements. Collaborate with other teams and departments within the company, such as sales, marketing, product, operations, etc., to ensure alignment and coordination of communication efforts. 

Knowledge, Skills, and/or Abilities:

• Strong understanding of communication strategies in the employee benefits field.
• Excellent verbal and written communication skills, with the ability to tailor messages to different audiences and channels. 
• Strong leadership, management, and interpersonal skills, with the ability to motivate, inspire, and influence others. 
• Strategic, creative, and analytical thinking, with the ability to solve problems and make decisions. 
• Ability to translate strategic initiatives into tangible business deliverables.
• Ability to design and deliver effective presentations.
• Strong negotiator and able to influence others.
• Proven experience successfully managing teams, budgets, projects and producing quality deliverables in a fast-paced and dynamic environment.
• Effective time management and decision-making skills.
• Strong problem-solving and organizational skills with the ability to handle multiple tasks in a fast-paced environment.
• Customer service oriented.
• Proficient in Microsoft Office, Google Suite, and other communication tools and platforms. 

Education and/or Experience: 

• Minimum four-year college or university degree, preferably in Communications, Marketing, Business or related field.
• Minimum 7+ years of experience in communications, marketing or related field, with at least half of that time leading and managing teams.
• Minimum of 7+ years of management experience, preferably in the benefits space.
• Life and Health license preferred.

CERTIFICATES, LICENSES, REGISTRATION:  Life and Health license, industry designations preferred.

What We Offer

NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.