Job Description:

Reporting to the Senior Director for Enterprise Technology Services, the Senior Integration Developer is responsible for leading the design, development, and maintenance of integration solutions across various systems and applications (such as Workday and Salesforce) within the organization. This role requires expertise in ETL/ELT and integration technologies (such as Snaplogic, Snowflake, Terraform, and/or GitHub), a deep understanding of business processes, and strong problem-solving skills. The Senior Integration Developer will collaborate with cross-functional teams to analyze business needs, gather specification/requirements, design and develop solutions, troubleshoot and support integrations and integration platforms. This position will work collaboratively with other members in the Integrations team to assist in all phases of the SDLC that provides ongoing operational development and change management support.

ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES:

Require a high level collaboration and problem solving in a way that maintains a positive expectation to achieve successful outcomes
Gather business needs and requirements for analysis and be able to translate them into technical design specifications
Design, develop, and implement integration solutions to connect various applications, databases, and systems (such as Workday, Salesforce, Snowflake, Tableau, Canvas, Rapid Identity, Snaplogic and Workday Extend)
Lead technical aspects of integration projects, providing guidance and support to junior team members
Review and approve integration designs and code to ensure they meet architectural standards and best practices
Manage and develop new custom applications in Workday when Workday Extend is implemented
Provide production support for integrations such as troubleshooting and resolving integration issues, including data inconsistencies, system errors, and performance problems
Implement enhancements for existing integrations such as optimizing integration performance and/or making changes to the requirements
Manage Berklee’s integration platforms and tools such as Snaplogic and Workday
Create and maintain comprehensive documentation for all integration processes, including keeping the Integrations Inventory up to date
Ensure security and Data Governance policies are followed
Maintain integrations review and cross train team members
Communicate technical concepts to non-technical stakeholders effectively
Stay current with industry trends, emerging technologies, and best practices in integration
Identify opportunities for improving integration processes and technologies within the organization
Participate as a key contributor in the Workday Student Implementation project, including developing new integrations to integrate with Workday Student
Provide backup support for other applications within the Enterprise Technology Services
Other duties as assigned to include special projects

MINIMUM JOB QUALIFICATIONS:

Bachelor’s degree in computer science, information technology, or related field
9-12 years hands on experience developing integrations for enterprise-wide initiatives
Minimum 2 years of experience working with iPaaS applications such as SnapLogic (ideal), Jitterbit, Mulesoft, Informatica, etc.
Ability to translate functional requirements into technology specifications that fit into the existing technology stack
Workday and Salesforce experience
Strong knowledge of web services (REST, SOAP), data formats (JSON, XML), and data transformation.
Fluency with Javascript, MySQL, Transact-SQL and Salesforce SOQL

KNOWLEDGE REQUIRED:

Knowledge of database systems, data transfer protocols and integrations platforms
Good command of Javascript and SQL is essential.
Understanding of applications, tools, methodologies, as well as a broad background in a variety of enterprise applications, including development in cloud environments
Understanding of release management cycle
Knowledge of IT Service Management best practices (e.g. ITIL)
Workday and Salesforce experience
Server management a plus (Windows, Linux)

PREFERRED KNOWLEDGE:

Knowledge of programming languages such as PHP, Python, Perl, Ruby, Java, C, C++ is a plus.
Web development a plus (HTML, CSS, jQuery)
Colleague and PowerCampus experience a plus
Knowledge of Workday Studio and/or Workday Extend a plus
Higher education experience a plus

SKILLS AND ABILITIES REQUIRED:

Self-motivated and highly engaged
Well-organized and detail-oriented
Ability to see how smaller projects and initiatives fit into the big picture and overall ITS strategy
Strive for data integrity and automation
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Ability to communicate clearly and effectively in both verbal and written formats with both technical and business users
Strong organizational skills including the ability to manage multiple responsibilities, prioritize, and escalate while delivering results on time
Ability to work independently and manage multiple projects simultaneously

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Staff