Location Designation:Hybrid - 3 days per week

Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops, and retains top talent. Whether it's identifying future leaders, crafting engaging learning experiences, or fostering a vibrant workplace culture, your work directly empowers individuals and fuels the company's growth. Join us and play a vital role in making New York Life a destination employer for generations to come.

The Senior Associate, Employee Relations will join a great team of HR professionals responsible for providing guidance on and directly handling employee relations matters with a focus on balancing business need and organizational risk. In addition, responsibilities include assisting in the design of employee related policies that are compliant with the law and align to best practices, investigating complaints, and cultivating a positive and productive work environment. The team is a strategic partner to business leaders and advises managers on various areas including policy matters, performance management, corrective action, and job impacts.

What You'll Do:

• Provide consultative expertise for employee relations matters.
• With support of HR Business Partners (HRBPs), advise and support managers in performance management, corrective action, attendance, and disciplinary matters, including reviewing termination recommendations.

• Respond to and investigate employee complaints submitted directly to HR or through the Company's Ethics Hotline, including leading investigations of basic workplace disputes and assisting in investigations of more sensitive matters.
• Partner with Leave Coordinators, third-party leave administrator and HRBPs on leaves and accommodations issues and serve as subject matter expert/escalation point on more complex matters.

• Serve as the expert on our case management tool, HR Acuity.Includes ensuring cases are entered in a timely manner, preparing quarterly reports for compliance, training the HRBPs on the system, and managing the relationship with the vendor.
• Serve as the records coordinator for Employee Relations.
• Calculate severance payments for job eliminations and work with Legal and Benefits to prepare packages for notification discussions.
• Design and enhance employee related policies that are compliant with federal, state and local laws. Update the Employee Handbook as needed.

• Act as key point person to respond to policy questions, provide clarification on ER processes, and communicate policy updates to the appropriate audience.
• Handle special projects as needed.

What You'll Bring:

• Strong knowledge and facility for interpreting and communicating employment laws and HR policy.
• Strong investigative skills.
• Strong analytical skills, with the ability to identify needs/issues quickly.
• Detail oriented with very strong written and verbal communication skills.
• Ability to work effectively as a valuable partner with all levels of management.
• Strong relationship building skills and collaborative style.
• Excellent time management, planning, and organizational skills.

• At least six years of experience working in Human Resources as a business partner or with a specific focus in Employee Relations or commensurate law firm/legal experience.
• Strong knowledge of employment law (EEO, FMLA, ADA, etc.).
• Experience developing and writing HR policy.
• Bachelor's degree preferred, J.D. and/or Masters a plus.
• Strong PC skills.

Pay Transparency

Salary Range:$95,000-$150,000

Overtime eligible:Exempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID:91450