Salesforce Operation Analyst
Tampa, FL
Nov 13, 2024
Full-time
Full Job Description
A client of Innova Solutions is immediately hiring for a Salesforce Operation Analyst

Position type: Contract
Duration: 12+ Months
Location: Temple Terrace (Hybrid)

Description:
As a Salesforce Operation Analyst you will :-

  • Perform Translation of Sales requests into the appropriate technical funnels with the appropriate level of documentation. Conversion of these requests into complete user stories, and business consulting on ideal next steps.
  • Perform Routine modifications of system architecture, and general governance of all Sales Operations and Sales technologies. Fulfilling license requirements for Sales and maintaining license counts.
  • Diagnose hardware and software problems, and replace defective components.
  • Perform data backups and disaster recovery operations.
  • Install, maintain and administer computer networks and computer hardware, systems software, applications software, and all configurations.
  • Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
  • Monitor the performance of computer systems and networks.
  • Perform routine network startup and shutdown procedures, and maintain control records.
  • Ensure network performance.
  • Add and remove network access.
  • Maintain an inventory of parts for repair needs.

MUST HAVE SKILLS:
  • Strong technical acumen and experience architecting Sales Enablement and Customer Success tools and systems.
  • Strong knowledge of industry trends for sales tools and database strategies.
  • Ability to quickly identify root causes of problems and act on those problems in an effective and complete manner.
  • General Knowledge of Google Suite (Sheets, Docs, & Slides), mandatory experience with Salesforce as a user, admin experience desirable.
  • Need to be inquisitive and constantly wondering how we can make the sales cycle faster, more effective, and/or easier to complete.
  • Must be able to work autonomously and make large business impacting decisions confidently.
  • Subject matter expertise in a large variety of additional software applications as well as the business acumen required to apply them to business problems.

DESIRED SKILLS:
  • Bachelor's Degree Preferred
  • Familiarity with the Agile framework.
  • Overall understanding of SaaS business processes and experience in implementing solutions to gaps from a technical and/or project management perspective.
  • Ability to see the big picture and potential risks of interaction between systems.

EDUCATION/CERTIFICATIONS:
  • Salesforce Administrator or better

The ideal candidate will have: Strong technical acumen, architecting Sales Enablement Customer Success tools and Salesforce.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!
Nikita Awasthi
210-461-5250
nikita.awasthi@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*: <Between $40 per hour > OR $50 per hour>
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:
  • Named One of America's Best Employers for New Grads by Forbes (2024
  • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
  • One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. * 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.


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Salesforce Operation Analyst
Innova
Tampa, FL
Nov 13, 2024
Full-time
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