At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

The Safety Lead - Data & Analytics (DA) is responsible for assisting the Deputy Director of Safety Data & Analytics and the Director of Safety Management Systems (SMS) and Safety Oversight in managing safety data recordkeeping, reporting, analysis, and visualization. SMS is a formal, top-down, organization-wide, data-driven approach to managing safety risks and assuring the effectiveness of safety risk mitigations. 

The Safety Lead - DA will be responsible for enhancing the quality and consistency of safety data and safety reporting/data analysis in support of MBTA's SMS. Additionally, responsibilities will include overseeing and improving safety data quality at the MBTA and communicating with internal/external stakeholders about the capabilities and constraints of safety data. Major initiatives include, but are not limited to, safety performance targets and trending, reporting to governing bodies/external regulators including the Department of Public Utilities (DPU) and the Federal Transit Administration (FTA), improving safety data collection and retention processes, and assisting in managing safety data deliverables to internal customers.

• Lead the process of safety performance monitoring as prescribed by 49 CFR Part 673 through collection and analysis of data from across the MBTA. 
• Leverage safety data analysis to identify improvements with the potential to enhance safety performance. Integrate safety data analysis into accident investigation, hazard management, and employee safety reporting programs in support of this goal.    
• Serve as a subject-matter expert and resource to outside business units on safety data collection, management, processing, analysis, and visualization.
• Guide and support the implementation of database tools, software, and technology to support Safety's data collection, quality management, and reporting/analysis needs.
• Prepare reports and presentations to distribute to internal and external stakeholders, such as the Board, GM, and all departments.
• Develop safety data documentation guidelines to support the transparency of safety data at the Authority.
• Establish and implement team strategies and work plans. Demonstrate MBTA's organizational values of leadership, integrity, respect, and teamwork.
• Provide technical support and guidance to Safety Data and Analytics management team members. 
• Report safety/security-critical data to oversight agencies such as the Massachusetts Department of Public Utilities (DPU).
• Run or participate in team meetings and facilitate open communication. 
• Monitor team performance and provide feedback to improve their skills and productivity.
• Assist the Deputy Director of Safety Data & Analytics in coordinating team activities, delegating tasks, and ensuring the timely completion of projects.
• Write, investigate, manage, and review safety assessments.
• Act independently and proactively, collaborate with other safety teams, and apply expertise to improve internal processes and workflows. 
• Act as a team lead and assist the Deputy Director of Safety Data & Analytics in managing, mentoring, and developing members of the SMS Team.
• Perform all other duties and projects that may be assigned.

• Bachelor's degree from an accredited institution in Data Science or related field.
• Six (6) years of experience in the transit industry, data analysis, data visualization, data science, data engineering, program development and/or program oversight.
• One (1) year of supervisory, managerial, and/or leadership experience.
• Effective organizational, analytical, confidentiality, quantitative, multi-tasking and time management skills.
• Advanced skill level in the use of Word, Access, Excel, PowerPoint, PeopleSoft and/or other database applications.
• Proven track record of collaboration, transparency, and problem-solving skills.
• Handle sensitive and confidential information in an appropriate manner.
• The ability to effectively communicate with co-workers, consultants, and contractors. 
• Have excellent customer service, conflict resolution, negotiation, communication, speaking and writing skills.
• Have a valid driver's license.
• Ability to work all shifts and/or locations as assigned or directed; be available to work twenty-four (24) hours per day, seven (7) days per week.
• Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals, ICS 100, 200, 700, and 800 as well as courses offered on websites hosted by MassDOT, FEMA, and TSI within the first month of employment. 
• Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment.
• Ability to work effectively with a diverse workforce.

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement. 
• An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement. 
• A master's degree in a related subject substitute for two (2) years of general experience. 
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience

• Master's degree from an accredited institution in Data Science or related field.
• Transit Safety and Security Program (TSSP) Certification.
• Public Transportation Safety Certification (PTSCTP) Certification.
• Possession of a World Safety Organization (WSO) Certificate or equivalent.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
• Ability to provide internal and external customers with courteous and professional experiences
• Ability to work effectively independently and as part of a team (or supervise, if required)
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
3. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
4. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
5. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
6. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
7. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
8. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
9. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
10. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.