Job#: 2052637
Job Description:
This job opening is in Troy, AL onsite locations. Please email your resume over to [email protected], you may also reach me at 850-982-8453.Job Title: Residential Account Executive
Location: US-AL-Troy
Overview:
The Residential Account Executive is field sales position responsible for acquiring new residential customers within an assigned geographic area. You will visit potential customers at their primary residence and review their current home and wireless services and preferences with the intent to convert them to services or upgrade their existing services.
This position is highly transactional with high communication demands and averages 5-6 home visits per day by appointment. In addition, high volume door to door campaigning may be required from time to time. RAEs receive leads for a specific geographic area, sometimes down to the street level; however, RAEs are expected to be able to prospect on their own and generate leads for themselves through various tactics as well. After securing the customers decision for a service RAEs are responsible for order placement through web applications or outbound calls at customer premise to the central call office.
You will be trained to help sell all services including but not limited to home and wireless services.
While we all bring our own strengths and skillsets to the table, there are some traits every Team Member needs to have:
- A relentless obsession to be the best in our industry
- A winner mentality determined to outsmart and outdo competitors
- A single-minded commitment to unbeatable customer experiences
- An unapologetic passion for innovation and technology
- An uncompromising drive toward continuous improvement
- A steadfast devotion to doing the right thing the right way
- A deep-seated dedication to accountability and ownership
Responsibilities:
- Ensure each customer is given a personalized experience that integrates technology into their life with amazing ease and effectiveness.
- Cover minimum amount of appointments, prospecting, and appointment setting per day to maximize sales opportunity through various tactics such as calling campaigns, email campaigns, door to door campaigns, and working with various HOA organizations and key advocates.
- Submit orders through appropriate means.
- Achieve customer satisfaction standards (CES surveys).
- Achieve or exceed individual sales quota and customer retention goals each month contributing to the market goals while maintaining a high energy and highly motivated approach in selling.
- Adhere to schedule requirements. Comply with established policies and procedures.
- Perform additional duties as assigned.
Qualifications:
- REQUIRED
- A proven track record for meeting/exceeding sales quotas required.
- Previous customer service experience that includes problem resolution is required.
- Must have a valid driver's license with acceptable driving record and access to reliable transportation.
- The ability to organize and plan time effectively is necessary along with being self-motivated.
- Strong communication skills (written and oral) and excellent interpersonal skills required.
- Professional appearance and demeanor is necessary.
- PREFERRED
- Fiber product knowledge preferred.
- Four year degree or equivalent work experience is preferred.
- Previous outside sales experience and/or prospecting experience strongly preferred.
- Technical knowledge of cable, wireless or other telecommunication products strongly preferred.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.
