Job#: 2040110
Job Description:
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.
Position: System Administrator Advisor - Queue Manager (DoD TS/SCI Clearance required)
Location: Fully onsite, M-F, Fort Belvoir, VA
Duration: 6 months, conversion to full-time
Pay Rate Range: Conversion salary - $120-125K
Project Description: Seize your opportunity to make a personal impact as a Queue Manager supporting a DOD customer in the National Capital Region. As a Queue Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Queue Manager joining our team to assist with the workflow for the customer support team.
#clearance
How a Queue Manager will Make an Impact:
- Will communicate with the team, stakeholders, and Government representatives to improve the customer’s experience
- Will solve challenges through a combination of perseverance and utilizing the team’s full depth of collected knowledge
- Supports a dynamic work environment with multiple competing priorities
- Works across the various work centers to provide reliable, IT solutions
- Will utilize both soft and hard customer relationship skills to deliver the expected capability
Education:
- Bachelors
Required Experience:
- 6+ years
Required Technical Skills:
- CompTIA Security+
Security Clearance Level:
- TS/SCI
Required Skills and Abilities:
- Experience with a ticketing system (ServiceNow, Remedy, etc.)
- Strong communication skills
- Team management
- Organizational skills
Preferred Skills:
- Certified Scrum Master or Agile experience
- ITIL
Location:
- On Customer Site
Citizenship Required:
- US Citizenship
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
