• Bachelors (4 year) degree in a relevant field (business, engineering, MIS, etc.)
• Masters or MBA, desirable but not required

Certifications

• None required

Work Experience

• 5-8+ years as a Service Delivery Manager, Program Director or client-facing Consultant at the Manager or Sr. Manager level  

Specialized Knowledge, Skills, and Abilities

• Proven track record of building complex relationships and partnerships that generate high value
• Corporate leadership background and varied experience across different verticals. 
• Leader with Executive presence 
• Curiosity, a can-do attitude and the ability to learn quickly and thrive in a complex, dynamic environment
• Familiar with the Software Development lifecycle and an understanding of the support components, integrations and various applications 
• Self-starter with outstanding organizational skills and ability to track multiple project deliverables with minimal direction
• Strong analytical and creative problem-solving skills
• Ability to make decisions and progress in the face of ambiguous and at times overlapping priorities; i.e. Managing to fixed scope and date scenarios
• Strong command of solutions for business operations, technology, processes and challenges 
• Excellent estimation abilities in scoping work in a highly complex environment. 
• Excellent problem solving, organizational, decision-making, written, oral and interpersonal skills. 
• Highly developed communication and presentations skills with a superior ability to effectively communicate and present complex concepts and issues to leadership teams in a highly compelling, persuasive, fact-based manner.
• Highly skilled at working cross functionally with technology, service, marketing and product teams to create, implement and evolve solutions to drive tangible, measurable client results.
• Experience with Agile development practices leading multiple teams
• Experience with project financials and understanding P&L

Working conditions (if needed)

• Travel as needed to customer sites up to 30%.

Want to learn more about Consulting Services? Check us out on our platform: https://www.wwt.com/consulting-services

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Preferred locations include AL, AK, AZ, AR, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NY, NC, ND, OK, OR, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY.  Other locations will be considered based on fit.