Product Support Manager 2
Product Support Manager 2
Full Job Description
Requisition ID: R10176182
• Category: Technical Support
• Location: Melbourne, Florida, United States of America
• Clearance Type: Secret
• Telecommute: No- Teleworking not available for this position
• Shift: 1st Shift (United States of America)
• Travel Required: Yes, 10% of the Time
• Relocation Assistance: Relocation assistance may be available
• Positions Available: 1
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Aeronautics Systems sector is looking for a Product Support Manager 2 with experience in performing supply support tasks, including provisioning, spares, repairs, and contractor inventory management to join our team of qualified, diverse individuals. This role is located in Melbourne, FL. This position is fully onsite with no remote work available.
In this role, you will be responsible for ensuring that customer service and time objectives are achieved within existing financial constraints in order to meet marketing and financial objectives; ensuring the execution and continuous improvement of standard logistics processes and the capture of multiple spares and an Interim Contractor Support contract.
Responsibilities Include:
• Ensuring projects, tasks, and contract deliverables are submitted on schedule and within budget.
• Identifying risks and opportunities and ensuring timely resolutions.
• Integration of program resources to mitigate risk and to improve performance trends.
• Providing functional and programmatic leadership for assigned professionals supporting this statement of work.
• Establishing employee goals, actively mentor, and providing performance feedback.
• Supporting the Support Hardware Technical Discipline to ensure consistent application of Product Support processes and procedures.
• Acting as a single point of accountability for all spares, repairs and provisioning activities on the program.
• Providing guidance and direction to on-site partners for provisioning and packaging and handling activities in accordance with subcontractor statement of work.
• Develop metrics used to assess the effectiveness and efficiency of the support hardware requirements and services.
• Developing program unique processes to transition program support from a test environment to an interim contract support environment.
• Generate estimates to support interim contractor support and future spares contracts.
Our Leaders at Northrop Grumman live our values daily and encourage our teams to do the same. We do the right thing:upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team. We do what we promise: holding yourself and others accountable to meet predictable and balanced results. We commit to shared success: operating as OneNG and removing barriers for our teams. Finally, We pioneer: setting a vision that shapes the future and inspires others.
Basic Qualifications:
• Must have a Bachelor's degree AND 9 years of related professional/military experience that includes a background in in product support, OR a Master's degree and 7 years of related professional/military experience that includes a background in product support.
• Experience working with the United States Air Force.
• Current active DOD Secret Clearance, with the ability to maintain program access.
Preferred Qualifications:
• Experience with CPLM and EAGLE.
• Experience with military aircraft maintenance or logistics experience.
• A solid understanding of the Integrated Logistics Support (ILS) process and provisioning and inventory control processes.
• Familiarity with Provisioning Technical Documentation.
Salary Range: $108,400 - $162,600
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
• Category: Technical Support
• Location: Melbourne, Florida, United States of America
• Clearance Type: Secret
• Telecommute: No- Teleworking not available for this position
• Shift: 1st Shift (United States of America)
• Travel Required: Yes, 10% of the Time
• Relocation Assistance: Relocation assistance may be available
• Positions Available: 1
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Aeronautics Systems sector is looking for a Product Support Manager 2 with experience in performing supply support tasks, including provisioning, spares, repairs, and contractor inventory management to join our team of qualified, diverse individuals. This role is located in Melbourne, FL. This position is fully onsite with no remote work available.
In this role, you will be responsible for ensuring that customer service and time objectives are achieved within existing financial constraints in order to meet marketing and financial objectives; ensuring the execution and continuous improvement of standard logistics processes and the capture of multiple spares and an Interim Contractor Support contract.
Responsibilities Include:
• Ensuring projects, tasks, and contract deliverables are submitted on schedule and within budget.
• Identifying risks and opportunities and ensuring timely resolutions.
• Integration of program resources to mitigate risk and to improve performance trends.
• Providing functional and programmatic leadership for assigned professionals supporting this statement of work.
• Establishing employee goals, actively mentor, and providing performance feedback.
• Supporting the Support Hardware Technical Discipline to ensure consistent application of Product Support processes and procedures.
• Acting as a single point of accountability for all spares, repairs and provisioning activities on the program.
• Providing guidance and direction to on-site partners for provisioning and packaging and handling activities in accordance with subcontractor statement of work.
• Develop metrics used to assess the effectiveness and efficiency of the support hardware requirements and services.
• Developing program unique processes to transition program support from a test environment to an interim contract support environment.
• Generate estimates to support interim contractor support and future spares contracts.
Our Leaders at Northrop Grumman live our values daily and encourage our teams to do the same. We do the right thing:upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team. We do what we promise: holding yourself and others accountable to meet predictable and balanced results. We commit to shared success: operating as OneNG and removing barriers for our teams. Finally, We pioneer: setting a vision that shapes the future and inspires others.
Basic Qualifications:
• Must have a Bachelor's degree AND 9 years of related professional/military experience that includes a background in in product support, OR a Master's degree and 7 years of related professional/military experience that includes a background in product support.
• Experience working with the United States Air Force.
• Current active DOD Secret Clearance, with the ability to maintain program access.
Preferred Qualifications:
• Experience with CPLM and EAGLE.
• Experience with military aircraft maintenance or logistics experience.
• A solid understanding of the Integrated Logistics Support (ILS) process and provisioning and inventory control processes.
• Familiarity with Provisioning Technical Documentation.
Salary Range: $108,400 - $162,600
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
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