Job Description

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Market Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service and maintaining department safety and sanitation. You may perform supervisory responsibilities, such as scheduling work, and training / developing Partners.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE... willingness to train and supervise?HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?PASSION FOR RESULTS... drive to lead your department to exceed sales goals?We are looking for:- an associate's degree or 6 months of related experience- communication and interpersonal skills- ability to work in a fast-paced environmentWhat is the work?Store Lead Operations / Training / Production / Food Service:- May serve as backup to Department Manager (performs some duties under Manager's supervision); may help prepare department work schedules- Trains Partners; directs work; addresses complaints; resolves issues; serves as liaison between Manager and department Partners- Orders product; ensures quality control; unloads heavy, bulky meat from trucks- Operates power meat prep and processing equipment- Cuts, trims, and prepares meat for service meat counter and self-service counter- Weighs / wraps / labels product- Ensures proper product rotation and storage- Maintains coolers and freezers- Assists in all technical areas, as needed- Provides / coaches on superior customer service- Answers customer questions regarding products; assists with selections- Follows merchandising and selling campaigns related to cutting, trimming, and merchandising meatFood Safety / Sanitation:- Cleans / sanitizes sales floor, display cases, prep areas, and equipment- Complies / ensures Partners comply with department SOPs, Store operating procedures, and federal / state fresh meat regulations- Maintains equipment safety and sanitation standardsWhat is your background?- Minimum age 18 (mandatory)- Associate's degree, or equivalent from two-year college or technical school; or- 6+ months of related experience and / or training, or- Combination of equivalent education / training- Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering trainingDo you have what it takes to be a fit as a Market Lead at H-E-B?- Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment- Knowledge of the culinary and nutritional aspects of product- Meat-cutting skills (saw, grinder)- Customer service and communication skills- Computer skills (Telxon, IMS, Exporter, CIS, MS Office)- Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) Can you...- Function in a fast-paced, retail environment, in detailed and precise tasks- Work with Customers, staying attentive to their needs- Lift and carry moderately heavy loads (40 - 60 lbs)- Frequently* stand, walk, bend, reach, pivot, push / pull with arms, grasp- Frequently be exposed to moving mechanical parts, extreme cold, and high-tech chemicals- Occasionally be exposed to wet and / or humid conditions* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day11-2012