Territory to include but not limited to: Cleveland, OH; Cincinnati, OH; Columbus, OH; Indianapolis, IN; Nashville, TN

GSK is becoming a more customer-centric organization while bringing an enterprise mindset to our ways of working. The US healthcare ecosystem is ever changing so must GSK in terms of how we best work with customers amidst continued consolidation in the industry. We have established a team that will apply the power of our portfolio to create stronger and more effective relationships with key organized providers/IDNs in the US. The Organized Provider Account Strategy team has built a customer-centric engagement model that delivers customer-centric value props and solutions to these large, sophisticated systems.

The Organized Provider Account Lead (OPAL) owns and is accountable for the GSK Commercial Above-Brand Strategic account plan as a deliverable, with a focus on cross-portfolio opportunities. The OPAL will cultivate relationships among C-suite and population-based decision makers (PBDMs) and execute strategies that improve aligned patient-focused opportunities for the key accounts. Internally to GSK the OPAL will routinely interact and collaborate with cross-functional stakeholders to improve collaboration and engagement in the accounts. S/he will coordinate with Medical Account Leads and Health System Directors to deliver a cross-functional account plan that encompasses both commercial and medical objectives in a compliant manner. Additionally, the OPAL will work with strategic marketers to develop a customer needs assessment, identify, and deliver solutions/value propositions while bringing voice of customer into GSK.

Responsibilities:

• Establish and grow trust-based relationships with external stakeholders to generate patient impact through solutions and collaborations within GSK’s largest and most complex customers.
• Assume the leadership role of C-suite within assigned accounts, providing customer-focused insight to cross-functional team members.
• Develop a thorough understanding of the customer’s business drivers and priorities as well as their challenges and opportunities. Maintain a working knowledge of the customer’s business model, strategic goals and objectives, and financial levers to identify/qualify high value opportunities (above brand) within their accounts.
• Organize and deploy the appropriate resources within GSK to pull-through workflows co-created with customers.
• Accountable for the development of strategic engagement and communication opportunities with C-suite KOLs in assigned accounts.
• Demonstrates leadership with HSDs, account core teams, cross-functional partners, and internal leadership.
• Gathers insights from aligned accounts and serves as a rapid conduit of information back to the broader organization.
• Collaborates with Marketing on aligned patient-focused, above-brand solutions or collaborations and demonstrates the ability to execute across GSK’s therapeutic areas.
• Establish & monitor KPIs on relationship health & system of care engagement and participates in regular business reviews.
• Location: This is a field-based position. The percentage of travel will be 30% in the geographic location of this role will cover accounts from Texas to California.

Why You?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• BS/BA degree
• Minimum 7 years of pharmaceutical or biopharmaceutical experience
• Minimum of 3 years Account management experience.
• Experience with Value Based Care within US Healthcare systems
• Experience in Business Development or Market Development, or Joint Venture experience that includes negotiating and managing one or more of the following, ideally within healthcare delivery:
  • Joint venture or other partnerships
  • Service contracts
  • Other types of multi-year collaborations

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• MBA degree
• Strongly desired at least 2 years of experience in Oncology and/or Specialty and/or Vaccines
• The candidate will possess a broad understanding of health system business, decision making processes & market trends with a proven track record of accessing C-suite to D-suite decision makers at IDNs
• Experience participating in or leading Joint Steering Committee Meetings or Quarterly Business Reviews
• Technical knowledge of health care reimbursement from a patient and provider perspective
• Experience with regional and national payers
• Experience developing strategic plans with internal stakeholders utilizing health system market data and knowledge
• Experience working within framework of patient privacy laws including HIPAA and similar state laws
• Demonstrated ability to identify issues quickly and develop recommendations to resolve in a timely, compliant manner
• Presentation skills: Ability to convey ideas clearly and succinctly to groups and/or individuals
• Self-directed and organized with the ability to adapt and change in a shifting environment.

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Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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