Operations Technologist
Boston, MA
Feb 2, 2025
Full Job Description

Technical Operator, HTS Managed Events


Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technical Operator to work in Fidelity's Enterprise Infrastructure Group in Boston, MA.Technical Operator This unique position will provide multi-purpose room operation for events held locally at the 245 Summer Street, Boston. This position will support the High Touch Services Managed Events team and will work directly with the larger team to support both local and virtual events. There are 4 physical multi-purpose rooms at this location, each with control rooms containing audio and video mixers, camara controllers, and full room systems to operate the room. The position is expected to review scheduled events, coordinate with the virtual team, attend planning meetings, secure and ultimately be accessible throughout the live event. The position requires pre-production calls, reviews and testing, and confirmation of meeting details. The position will provide the Managed Event team with a direct contact to handle the technical support of the physical MPRs in Boston.

The Team

This position will work with Fidelity's High Touch Services team, specifically within the Managed Events team. The High Touch Services team is a small versatile technical team of @40-50 associates. The Managed Events team consists of 15 associates that work across High Touch Services to provide Live and Virtual Event Production, Board Support, Company Meeting Support, Client Sales Engagements, and Customized Technology Solutions.

The Expertise You Have

  • 3+ years of live event, audio visual, or technical support role.
  • A communication leader.
  • An organizational professional.

The Skills You Bring

  • Operations of Video and Audio mixers, camera control, A/V routing.
  • Video conferencing knowledge (Zoom preferable)
  • Coordination/Production of Live Meeting/Event
  • Deep technology knowledge and interests
  • PC support knowledge

The Value You Deliver

  • Providing the expertise to ensure Live Events are performed perfectly.
  • Physical availability to support 245 Summer Street location.
  • Continuously evaluating and innovating with the aim to make the MPRs a "World Class" experience.

Company Overview

 
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.

Information about Fidelity Investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.


Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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Finance
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Operations Technologist
Fidelity TalentSource
Boston, MA
Feb 2, 2025
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