Full Job Description
- Proactively checking all conference rooms, communal areas, offices and workstations often throughout the day to ensure that all work areas are clean (e.g., wiping down surfaces, resetting meeting rooms, free of trash, etc.)
- Checking all printers to make sure they are clean and organized; disposing of any client confidential material that has not been picked up in a timely manner
- Monitoring IT equipment in offices & conference rooms and reporting issues as necessary
- Acting as a resource during office repairs, liaising with Office Experience team, building & vendors as necessary
- Reporting office/space issues and working with the team to address and rectify them
- Monitoring the basic functions of the printers, faxes and copy machines by replacing paper and toner; trouble shooting and calling for repairs when necessary
- Setting up and breaking down food and beverages for numerous office meetings and staff lunch
- Ordering supplies and ensuring appropriate supplies are stocked and organized in shared workspaces
- Responsible for overall cleanliness and organization of conference rooms and ensuring they have adequate supplies
- Coordinating with meeting organizers & Office Experience team to ensure all meeting needs are met, including catering, furniture arrangement, IT and other room set-up
- Good working knowledge of our conference room/meeting technology to support basic IT needs along with ability to troubleshoot common user issues
- Arranging furniture to accommodate meeting room set-up needs
- Coordinating mail/package delivery daily. Post/drop-off and pick-up
- Managing the essential functions of Federal Express, UPS, and other courier services and ordering supplies when needed
- Maintaining office kitchens, including proactively replenishing all kitchen supplies, food/drinks, etc.
- Heavy lifting required which can include large cases of food and drinks; able to use a step ladder
- Responsible for overall cleanliness and organization of office kitchens during the day. Ensuring proper maintenance of kitchen equipment and disposal of trash
- Proactively managing inventory levels for food and other kitchen supplies
- Providing back-up Concierge coverage when needed
- Providing backup to the other members of the Office Experience team as necessary, especially on days with multiple internal events or when other team members are out of office
- Office digital signage
- High school diploma or equivalent
- Minimum of one-year office services or retail experience preferred
- Must be able to work standing up all or most of the time
- Must be able to lift up to 50 lbs. on a regular basis
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Exceptional customer service skills
- Conscientious, responsive to deadlines, arrives at work on time and able to work additional hours as needed
- Ability to work both independently and with a team
- Attention to detail with emphasis on accuracy and quality
- Self-starter with high degree of flexibility and ability to work in a fast-paced environment
- Strong organizational skills and attention to detail
- Willingness to take ownership and an openness to feedback
- Flexibility to work overtime
- Computer literacy required with familiarity with Word, Excel and PowerPoint
Job Information
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