Resp & Qualifications
Please note that the hours for this role are Monday to Friday - 11:00 am - 8:00 pm EST
PURPOSE:
Provide safe patient care & clinical support. The Medical Assistant maintains efficient patient flow, supports an environment of patient safety and satisfaction, supports high-quality care delivery and demonstrates problem-solving skills. This individual functions as a collaborative member of the healthcare team, displaying professional behavior and communicating effectively with other team members and patients.
ESSENTIAL FUNCTIONS:
Clinical Support
- Collects and documents patient information, clinical data and other relevant information such as vital signs, height/weight, allergies, active medication reconciliation list, chief complaint, pain score and current symptoms.
- Requests/obtains additional data from outside sources: EKG/lab/ diagnostic test results and other historical data.
- Schedules procedures and arranges referrals.
- Obtain prior authorizations on specific medications, diagnostic testing/imaging, as ordered by provider.
- Performs time-sensitive delegated tasks, which include but are not limited to, patient requests, and electronic health record (EHR) messages.
- Orders, stocks, and maintains cleanliness of exam rooms and other assigned areas.
- Completes communication loops to provide feedback and answers to providers, patients, families, pharmacies, suppliers, etc.
- Conducts point of care testing, orders and refills as per protocol.
- Provides medical record documentation as requested.
Patient Care
- Provides age-specific patient education and distributes approved health information materials according to diagnoses.
- Works to create and maintain excellence in patient/family satisfaction.
- Testing and implementation of new workflows and processes to improve patient care and or efficiency.
- Outreach to patients to support follow through with care plan and gaps in care.
QUALIFICATIONS:
Education Level: High School Diploma or GED.
Experience: 2 years primary care practice
Preferred Qualifications:
- AAMA certified
- Bilingual in English and Spanish
- Care Coordination experience
- Quality improvement experience
Key Skills and Abilities:
- Excellent written and verbal communication skills
- Ability to clinically prioritize and manage multiple responsibilities
- Quick thinking in responding to patient needs
- Strong team player
Salary Range: $36,800.000000 - $55,200.000000
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
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