Manager - Relationship Management at Apple Leisure Group in Milwaukee, WI

ALG Vacations (ALGV), part of the Hyatt family, is widely recognized for providing the industry's leading leisure travel experience to destinations worldwide. As North America’s only vertically integrated travel, hospitality, and leisure management group, we can oversee all aspects of the vacation- from the moment a guest books a trip to the time they return home. Serving more than three million passengers annually, each of our highly respected brands offers unique benefits and a wide portfolio of destinations.

Grow your career as a successful Manager - Relationship Management with ALG Vacations. In this role, you will be responsible for negotiating contracts, developing supplier relationships, analyzing data and business trends and overall market strategy and product development that best enables Apple Leisure Group to gain competitive advantage and grow market share. As the main liaison for Apple Leisure Group and our hotel and ancillary suppliers, you will be the company’s expert on market trends, products, culture, competition and relationships in assigned markets.

A successful Manager - Relationship Management will:

Create an integrated supplier strategy and work with Strategic Business Units to attain the goals.
Develop and cultivate relationships with suppliers, ancillary partners and tourism organizations with day-to-day engagement and in-market presence representing all of the brands within Apple Leisure Group.
Analyze destination performance, understand market demands, destination and industry trends, and create strategies to adapt to a dynamic marketplace.
Negotiate supplier contracts, net rates and promotions.
Ensure Apple Leisure Group has access to the most competitive product and pricing.
Ensure destination strategies align and support ALGV’s strategic pillars.
Analyze product to ensure competitive product mix.
Ensure all products offered meet ALGV standards (content, service, quality, competitive).
Understand and maximize dynamic distribution channels.
Align and communicate to leader, team and ALGV brands on strategy, opportunities, and maximizing revenue in the market.

Requirements:

Bachelor's degree (BA) from four-year college or university and two or more years related experience and/or training; or equivalent combination of education and experience.
Knowledge of business and management principles involved in strategic planning, project management, and coordination of people and resources.
Personable interaction and ability to create and maintain strong relationships with suppliers and team colleagues.
Knowledge of principles and methods for promoting products and services, including marketing strategy and tactics.
Using knowledge and data to create win-win solutions that benefit all parties, showcase value of opportunities and persuade others to engage
The ability to travel by air, car and train for approximately 20% of your work schedule to include international travel, travel to corporate headquarters and trade shows.
Travel industry experience and/or trainingis strongly preferred.
Effective negotiation/selling skills.
Strong oral and verbal communication skills.
Ability to work independently.
Ability to proactively engage with internal and external contributors to deliver desired results.
Strong initiative and time management skills
Strong proficiency Microsoft suite and ability to quickly learn analytics and reporting tools.
Ability to travel 15-20% of the time.

About ALG Vacations:

It all begins when our client’s book with ALG Vacations. We keep our standards as high as our passion for travel, working together with our agents to ensure every client’s vacation exceeds every expectation. We are an industry innovator that combines the expertise of many different brands.

ALG Vacations consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across multiple segments, comprising:

Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
Destination Management Services: Best-in-class destination management services provided by Amstar® DMC and Worldstar®
Loyalty Program: Exclusive loyalty program Unlimited Vacation Club®
Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.

Since 2021, ALG Vacations has been part of the Hyatt family. At Hyatt, we believe in the power of belonging and creating a culture of care where our colleague’s become family. Our colleagues and our guests have been at the heart of our business since 1957 and helped Hyatt become one of the best and fastest-growing hospitality brands in the world.

As we continue to grow our business together, we never lose sight of what’s most important: Our People. We turn trips into journeys, encounters into experiences and jobs into careers.

To learn more about ALG Vacations: https://alg.www.vaxvacationaccess.com/about-us/

At ALG Vacations, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:

Empathy • Well Being • Inclusion • Integrity • Respect • Experimentation

Our Commitment to Diversity & Inclusion

Being part of ALG Vacations and the Hyatt family means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.

We’re proud to offer exceptional corporate benefits which include:

Travel Perks and Benefits for both ALG Vacations and Hyatt
Medical, Dental and Vision Insurance
Basic Life Insurance
Short- & Long-Term Disability
Paid Parental Leave
Corporate Wellness Program
Travel Discounts & Deals
Paid Time Off & Holidays
401(k) Plan with Company Match

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.