Process improvement: · Leads ongoing evaluations and refinement of existing solutions/processes, including intake, discovery, vendor solutions, deployment checks, regression testing · Serve as a point of escalation for operational incidents as needed | | | | | Qualifications | Your goals and responsibilities will include: - Provide full oversight of the PetSmart app roadmap and capabilities
- Partner with business stakeholders to determine their goals and requirements to guide strategic product roadmaps
- Work closely with engineering, user experience designers, and other team members to deliver valuable, high-quality capabilities
- Manage risks and resolve issues affecting scope, quality, budget, and schedule
- Lead the team to work in a collaborative, customer-focused environment
- Develop relevant artifacts for communication, direction, delivery, quality, and solutions
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| What you will bring to the table: - 5+ years experience successfully leading teams that have delivered iterative products
- Experience delivering complex programs and deploying solutions within an eComm and/or app environment
- Strong critical thinking skills. Ability to learn and solve problems quickly
- Ability to build strong relationships to become a trusted and respected partner
- Demonstrate high accountability
- Delivery experience in an agile environment
- Ability to understand technical concepts and evaluate tradeoffs
- Excellent written and verbal communication skills
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| About the Culture
At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: - Pet friendly environment, bring your pets to work!
- On-site Dog Park
- “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
- “Sit & Stay” Café serving fresh breakfast and lunch options
- On-site coffee bar
- “Lil’ Paws” learning center and onsite daycare facility (associate paid)
- Volunteer events with PetSmart Charities
- Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
- Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
- Explore PetSmart Benefits here: https://benefits.petsmart.com/
- If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. PDN-9d08256d-5796-4250-9c85-b593d556f13c
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PetSmart would like you to finish the application on their website.
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