Hyatt Corporate Office, Chicago

The Opportunity

Hyatt seeks an enthusiastic Product Engineering Manager, to join our Digital Product team. In this role, you will be collaborating closely with the digital, technology and broader corporate functions, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

•Annual allotment of free hotel stays at Hyatt hotels globally

•Flexible work schedules

•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

•Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

The Role

The Product Engineering Manager will be responsible for leading the engineering team through predictable, reliable, and scalable releases along with partnering with our product and design team. They will work closely with back-end services teams, front-end designers, and product management to create scalable products. This individual takes a direct hand in the performance of the team while remaining directly involved with development efforts. The team collaborates with the operations teams to build infrastructure and care for Hyatt.com and associated properties in the product as Tier 3 support.

•Manages the activities of a team of engineers focused on a specific product area. Evaluates and makes input into the staffing and technical aspects of the operating plans.

•Manages team in support of departmental objectives; seeks feedback from others to encourage collaboration.

•Effectively manages team workload.

•Collaborate with performing teams to deliver new capabilities in business applications and/or remediate issues. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.

•Identifies suboptimal technology/processes, evaluating potential solutions and implementing the best possible solution.

•Strong analytical, problem-solving, and process improvement skills and can use business knowledge to guide team technical decisions.

•Ability to analyze workflow; delegate projects to team members to meet department goals.

•Manages others as direct reports and is responsible for coaching their career development and performance.

•Provide Tier 3 production support – guides more team members to help troubleshoot complex technical issues through debugging, research, and investigation

Qualifications

Experience Required:

•8+ years of progressively complex experience in full-time development and leadership roles

•Proficient with: Java, React.js, Next.js, Node, GraphQL, SpringBoot

Additional Comments & Requirements

•Excellent interpersonal skills required with a strong customer service orientation

•Is skilled and passionate about software engineering – specifically front-end and back-end web development, and someone eager to fill in the gaps in their toolbox

•Ability to work effectively both independently and as a member of a team

•Experience managing multiple tasks at the same time

•Ability to adapt to a changing environment

•Maintains a positive attitude and a learning/growth mindset

•Likes the challenge of simplifying complex systems, and you always consider the big picture even when acting locally

•Has experience working in agile environments that have embraced DevOps and Continuous Delivery practices

Education & Special Skills:

•Bachelor’s degree in Computer Science or equivalent combination of technical education and work experience

•Master’s degree a plus

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.