Overview:
As a Process Manager in Finance Tech, you will support the Well Managed Operational Excellence team by providing professional risk judgment that enables Finance Tech and its partners to tackle major company challenges. In this role, not only will you lean into your risk, analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the company, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable our Finance business partners to continue to be well managed by reducing risk while improving efficiency and control effectiveness.
This individual will lead and engage in critical organization initiatives and projects and must be able to effectively communicate with Tech teams and influence partners across several functional areas, including multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic environment are essential to succeeding in this role. The Process Manager will drive and motivate others in delivering flawless execution of process improvement projects and reporting requirements. Knowledge of how to navigate regulatory requirements, as well as the development and management of process controls, will be critical to maintaining a well-managed process.
Responsibilities:
Support senior Technology leadership to develop well-managed documentation and reporting to support organizational needs and goals
Work with our partners and stakeholders to proactively plan and communicate upcoming enterprise initiatives and monitor progress and impediments
Support Risk Management activities by tracking and resolving process breakdowns, issues and risk events across Finance Tech product domains
Manage and monitor enterprise tools to ensure enterprise requirements are in compliance with policy and standards
Promote strategic vision and execute tactical operations to enhance the well-managed culture across Finance Tech
Proactively engage team members and project leads to ensure system changes or enhancements consider Tech controls and Tech standards before implementation
Utilize data analysis to conduct process improvements in helping drive efficiencies throughout the organization
Proactively monitor Finance Tech compliance, resiliency, and Identity Access Management metrics, developing the metrics that are measured and analyzed
Identify and implement continual Tech risk program enhancements based on industry standards and best practices in alignment with Capital One's strategic risk direction
Champion ideas related to process automation and the consideration of relevant or emerging technologies as a means to mitigate risks
Support the Finance Tech team as the subject matter expert for identity access management across the technology landscape
Manage the Enterprise resiliency process for Finance Tech ensuring teams are prepared, participate and communicate with leadership on status and root cause analysis on any issues identified
Partner with key stakeholders and develop data governance framework and performance metrics to be implemented and communicated in Finance Tech
Basic Qualifications:
At least 4 years of experience in project, process, audit, or risk management
At least 2 years of experience working with technical data management teams
Preferred Qualifications:
Bachelor's Degree
6+ years of experience in project, process, audit, or risk management
3+ years of experience driving process improvements with cross-functional teams
2+ years of experience presenting to senior leadership
2+ years of data analysis experience working with SQL or other data extraction tools
1+ years of experience working with Product and Technology delivery teams
Certified Information Systems Auditor (CISA), Certified Internal Auditor (CIA), Certified Information Systems Security Professional (CISSP), Project Management Professional Certification (PMP)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
