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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building ally ship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

WHAT YOU NEED TO KNOW

The American Red Cross is seeking a Manager of Monitoring and Evaluation for its International Services and Service to the Armed Forces departments. The manager owns and promotes the “rules and tools” across the DMERL (Design, Monitoring, Evaluation, Research, and Learning) spectrum and supports program team members at national headquarters and in the field to implement design and monitoring standards and systems with fidelity. The position owns, executes, and provides leadership of standards for evaluation and research studies. The Manager represents the American Red Cross at and provides PMER competency and support to the Red Cross / Red Crescent Movement, as well as to the wider American Red Cross organization. This position supervises staff members performing monitoring, evaluation, and research, and provides support, development and/or leadership guidance to DMERL volunteers. This position is 100% remote.

WHERE YOUR CAREER IS A FORCE GOOD

• Plan and develop methods and procedures for implementing monitoring, evaluation, and research approaches.
• Manage and coordinate activities, and exercise control over personnel responsible for specific functions or phases of DMERL.
• Ensure compliance with internal policies and industry best practices, and promote adoption of DMERL across both departments, and the organization.
• Demonstrate project management standards and competencies.
• Manage and coordinate activities concerned with DMERL deliverables, standards, and resources.
• Ensure consistent delivery of programmatic monitoring, evaluation, and research and the integration with other programs within the organization.
• Promote data-driven, continuous programmatic learning.
• Negotiate with key partners, National Societies, Movement partners, and other stakeholders as relevant to active projects or projects in development.
• Support resource mobilization efforts at the grant proposal design phase, advising on program design and recommending MEL plan design according to industry standards and best practices. Review indicators, results, and project tracking to ensure progress is being accomplished.
• Ensure compliance with appropriate organizational policies, donor agreements, and applicable rules and regulations.
• Assign and oversee meta-analyses across projects, programs and portfolios to drive organizational learning.
• Understand, identify, and influence priorities for research, evaluation and organizational learning, and devise strategies to support these priorities.
• Implement these strategies to integrate programmatic and organizational learning into overall organization and programmatic plans; manage execution of those strategies.
• Ensure alignment and execution of research studies and evaluations to support organizational strategic priorities and initiatives.
• Manage study, consultant, and grant activity budgets to ensure DMERL deliverables are achieved within parameters of cost, schedule, and quality.
• Recruit and manage the work of external evaluation consultants as needed.
• May work in conjunction with internal departments and/or external partners to develop grants and/or fundraising strategies.
• Oversee effective use of systems and technology, including Red Cross software and systems, and research/analytical software.
• Leverage AI within the guidelines of the American Red Cross and industry standards for ethical and responsible use of AI in the humanitarian sector.
• Hire, train, coach, counsel and evaluate performance of direct reports and volunteers.
• Provide subject matter expertise and guidance for monitoring and evaluation staff in the field (matrixed team) and within the American Red Cross organization.
• Develop individual and DMERL team goals, and assign work to support achievement of these goals.

WHAT YOU NEED TO SUCCEED

Education: Bachelor's degree or equivalent experience required; Master’s degree preferred in a discipline demonstrating research methodologies.
Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.
Management Experience: Minimum of 3 years of supervisory or management experience.

Reports to: Director, Quality, Data and Learning (Business Planning), SAF/ISD

Skills & Abilities: Demonstrated experience integrating innovative approaches to solving humanitarian challenges. Experience and knowledge of the project management cycle, including project design, launch, implementation, monitoring, evaluation, and learning. Project-level MEL experience is required in the humanitarian sector, preferably in the field of Disaster Risk Reduction and/or with military members and veterans.

Experience in proposal writing, project design, and other fund-raising methodologies is desirable. Must have excellent interpersonal skills and the ability to work effectively with people from a wide range of backgrounds and cultures. Experience managing within a multicultural team is highly desired. Experience working and leading in a matrixed management structure. Experience working with and within the Red Cross/Red Crescent network is preferred. Experience working with local/national partners.

Must be responsible and self-motivated. Candidate must have strong verbal and written communication skills and must demonstrate familiarity with evolving industry standards. Ability to work on a team. Spanish language skills a plus.

Travel: Domestic and international travel may be required, 10-15%, depending on home location.

Note that this position supervises staff members who are based overseas and in different time zones. The ability to accommodate evening calls two to four evenings per month is a requirement of this position.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

SALARY INFORMATION

The salary range for this position is: $90,000 -$109,000

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE

Experience in proposal writing, project design

Proven decision-making skills

Excellent Interpersonal skills

Ability to lead and manage a team in a large matrix organization

BENEFITS FOR YOU

We take care of you while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO + Holidays

• 401K with 6% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights