Hyatt Corporate Office, Chicago
The Opportunity
Hyatt is seeking an experienced leader for the role of Manager – Distribution Strategy, North America. This key position within Hyatt’s Global Distribution organization involves close collaboration with the Americas commercial team including revenue management, global and regional sales, and field marketing teams. Responsibilities include driving distribution strategy, enhancing relationships with key distribution partners, and managing revenue at both global and regional levels.
As the Manager of Distribution Strategy, you will support partner negotiations and develop business for North America-focused distribution channels, particularly online travel agencies and other key partners. You will be instrumental in shaping Hyatt’s strategic direction, delivering well-rounded and actionable insights, and creating structured partner engagement strategies.
You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
•Annual allotment of free hotel stays at Hyatt hotels globally
•Flexible work schedules
•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
•Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
The Role
The Manager drives distribution strategy, partner engagement, and hotel engagement for the North America region. Primary responsibilities include:
•Manage third-party channel relationships, ensuring alignment with global strategy.
•Drive account planning and support major distribution relationships with online travel agencies.
•Monitor and improve distribution health for the North America portfolio in partnership with commercial teams.
•Identify and implement tools and training that assist hotels in determining best-in-class channel mix to drive profitability and market share.
•Support business development in North America, assessing new opportunities, developing deal frameworks, and aiding negotiations.
•Engage regularly with North America commercial teams across sales, revenue management, marketing, and other internal stakeholders to understand the dynamics of the third-party distribution business and the contributing factors.
•Use data-driven approaches to identify and track channel optimization opportunities.
•Assist in field education to support hotel execution of Hyatt’s distribution strategy and represent the Global Distribution team at meetings.
•Oversee and develop content efforts, including internal newsletter, reference guides, POVs on new products, tactics, and other materials as needed.
•Support enterprise distribution initiatives for the Americas, including technology transformations and process improvements.
•Provide direct support for regional key account operations, innovating processes for account activation, hotel support, and openings.
•Participate in Hyatt’s Diversity & Inclusion activities.
The Opportunity
Hyatt is seeking an experienced leader for the role of Manager – Distribution Strategy, North America. This key position within Hyatt’s Global Distribution organization involves close collaboration with the Americas commercial team including revenue management, global and regional sales, and field marketing teams. Responsibilities include driving distribution strategy, enhancing relationships with key distribution partners, and managing revenue at both global and regional levels.
As the Manager of Distribution Strategy, you will support partner negotiations and develop business for North America-focused distribution channels, particularly online travel agencies and other key partners. You will be instrumental in shaping Hyatt’s strategic direction, delivering well-rounded and actionable insights, and creating structured partner engagement strategies.
You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
•Annual allotment of free hotel stays at Hyatt hotels globally
•Flexible work schedules
•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
•Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
The Role
The Manager drives distribution strategy, partner engagement, and hotel engagement for the North America region. Primary responsibilities include:
•Manage third-party channel relationships, ensuring alignment with global strategy.
•Drive account planning and support major distribution relationships with online travel agencies.
•Monitor and improve distribution health for the North America portfolio in partnership with commercial teams.
•Identify and implement tools and training that assist hotels in determining best-in-class channel mix to drive profitability and market share.
•Support business development in North America, assessing new opportunities, developing deal frameworks, and aiding negotiations.
•Engage regularly with North America commercial teams across sales, revenue management, marketing, and other internal stakeholders to understand the dynamics of the third-party distribution business and the contributing factors.
•Use data-driven approaches to identify and track channel optimization opportunities.
•Assist in field education to support hotel execution of Hyatt’s distribution strategy and represent the Global Distribution team at meetings.
•Oversee and develop content efforts, including internal newsletter, reference guides, POVs on new products, tactics, and other materials as needed.
•Support enterprise distribution initiatives for the Americas, including technology transformations and process improvements.
•Provide direct support for regional key account operations, innovating processes for account activation, hotel support, and openings.
•Participate in Hyatt’s Diversity & Inclusion activities.
Qualifications
Experience Required:
•5+ years of experience preferred in lodging or travel distribution, strategic partnerships, strategy development, or other relevant experience
Experience Preferred:
•Bachelor’s degree in business or related field
•Knowledge of the travel distribution landscape, including technology, channels, and tools
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
