Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.
This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.
Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.
As a member of the IT Management Team, you are responsible for managing, developing, and leading a team of employees. Your role includes leading the specific functional responsibilities of your team, which involves overseeing team performance and deliverables. However, your role as a leader within our organization requires more than the management of resources and day-to-day operations. As a steward of the company, you are charged with the development and execution of your team’s strategic vision and plan and ensuring that your team’s actions align with the larger goals of the company and the IT Division.
The Costco Retail Media business will drive holistic company growth through enterprise-wide media tools and services that deliver new capabilities to buyers, suppliers, brands, and agencies. Costco Retail Media empowers brands to connect with our vast member base, driving impactful marketing campaigns and generating substantial revenue. We are seeking a passionate and results-driven Engineering Manager for Retail Media/AdTech to lead and grow our core platform, propelling us to the next level of success.
As the primary conduit between your employees and upper leadership, your role in communicating and modeling the values and guiding principles of our company culture is of vital importance. All members of IT Management should strive to consciously and consistently foster a culture of engagement, trust, and “open door” communication.
If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.
ROLE
● INTEGRITY: When achieving benchmarks and goals, use methods/strategies that are consistent with the Code of Ethics and the Standard of Ethics for Managers and Supervisors. Always leads by example. Appropriately handles employee concerns and follows through to resolution.
● MEMBER SERVICE: Provides and ensures staff provides an exceptional member experience.
● ADMINISTRATION: Ensures proper department coverage (writing schedule and break aids if needed). Understands department budget, able to research and explain budget variances.
● MANAGING PERFORMANCE: Coaches and mentors employees to provide support and guidance. Has regular open and honest conversations with employees to discuss work performance and career development. Identifies learning opportunities to strengthen employee knowledge, skill and ability.
● COMMUNICATION: Regularly shares information with employees via meetings and one-on-one conversations. Successfully navigates difficult conversations with employees, members, and suppliers. Listens, expresses empathy and adapts to get points across. Addresses issues immediately to ensure a timely resolution and to avoid escalating the situation. Consistently demonstrates business knowledge during interactions with senior management.
● SELF-MANAGEMENT: Demonstrates sound judgment, taking a partner when necessary.
● INCLUSION: Encourages different approaches and ideas to work and to accomplish goals. Seeks employee input. Takes the time to get to know or reach out to candidates who show potential that may not come forward on their own.
● COMPLIANCE AND SAFETY: Takes measures to ensure employee and member information is kept confidential and adheres to IS security policy.
● Works with key business partners to understand and anticipate current and future business needs. Partner with teams to influence enterprise-level marketing products, IT architecture, and engineering platform strategies to meet the needs of business solutions.
Required:
● 10 years’ experience in marketing technology to support critical business needs.
● 5+ years’ experience building and deploying scalable marketing, retail media and content management solutions.
● Experience in defining and implementing data strategy for the companies and teams fulfill the transition to being data driven.Experience in Retail - Merchandising, eCommerce, Supply Chain, and Membership & Marketing.
● Experience partnering with business teams to architect and strategize marketing technology and data roadmap
● Experience building and leading successful data science teams including mentorship and career development of both data engineers and analyst team members.
● Experience with cloud data infrastructure and building things in a repeatable, scalable way in Adobe and cloud platforms.
● Extensive and/or in-depth knowledge of Advertisement technology, specifically Retail Media experience platform.
● Strong communication skills with the ability to level the conversation to business audiences with different technical backgrounds and build strong relationships across departments
● Proven track record of active coaching and mentorship of leading teams to further their career and improve their skills
● Strong familiarity with the Agile development process and proven ability to prepare a project plan, communicate the plan to the team, and break the work down into trackable tasks.
● Proactively partner and identify opportunities, set priorities and establish goals.
● HIPAA Training and Supervisors Orientation (within 30 days of hire); Leadership Development 101 (within one year); Costco Pay Policies (within 90 days of promotion).
Recommended:
● 10 years’ experience with a Bachelor's degree, or 8 years experience with Masters.
● Experience in Membership, Marketing, Advertising and Content management
● Adobe marketing technology experience would be preferred.
● Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.
Required Documents
● Cover Letter
● Resume
California applicants, please click here to review the Costco Applicant Privacy Notice.
Pay Range: $137,000 - $200,000, Bonus and Restricted Stock Unit (RSU) eligible
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com
If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.
