Tricon Residential is an owner and operator of a growing portfolio of more than 38,000 single-family rental homes in the U.S. Sun Belt and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life's potential. For more information, visit Tricon Residential.

Job Description

The Maintenance Coordinator is responsible for managing existing occupied work orders, creating purchase orders, and managing occupied vendor work orders to completion along with documenting each step within the work order. The Maintenance Coordinator is responsible for coordinating vendor maintenance for all occupied homes.

Manage Work Orders and Purchase Orders

Create and close out occupied Work Orders and POs
Submit Works Orders to vendors and update vendor work order memos according to standard workflow
Coordinate with Vendor and residents for all scheduled and non-scheduled maintenance requests
Coordinate and oversee all repairs and maintenance projects on occupied homes through to completion
Maintain records and monitor maintenance status daily
Proactively communicate with resident and vendors through to the completion of work
Maintain an acceptable level of open work orders within their market

Invoicing

Review and approve all invoices submitted for POs within approval levels
Create PO's along with proper GL Codes and make sure all vendor Purchase Orders are approved and completed properly in order for AP to process vendor payments efficiently

Qualifications:

Excellent written and verbal communication abilities
Strong typing skills
Proven ability to multi-task
Problem-solving experience is a plus
Prior Maintenance experience preferred

Minimum Requirements:

High school diploma or GED
Prior customer service experience
Excellent attention to detail
Knowledge of Yardi preferred

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.