SHIFT:
Day (United States of America)Seeking Breakthrough Makers
Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.
CHOP's Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.
A Brief Overview
The Lead Medical Assistant is responsible for all the duties required of the Certified Medical Assistant. In addition the Lead Medical Assistant oversees and assists with supervising the other certified medical assistants and procedures for all of the programs and services provided in the Primary Care Center. Ensures that the staff is trained and maintains hospital's standards for service excellence.
What you will do
- Oversees and supervises the medical assistant staff and their work flow
- Supports Site Leadership in creating and helping to monitor performance indicators
- Acts as liaison between site leadership, providers, other clinical staff and the medical assistants
- Oversee daily clinic functions and assist with issues that arise during office hours
- Acts as primary preceptor for new MA staff
Education Qualifications
- High School Diploma / GED Required
- Technical Diploma Medical Assistant Program Required
Experience Qualifications
- At least one (1) year work experience Required
- At least three (3) years related healthcare experience Preferred and
- Previous customer service background Preferred
Licenses and Certifications
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) - within 3 months - Required or
- Registered Medical Assistant (RMA) - American Medical Technologist - within 3 months - Required or
- National Certified Medical Assistant (NCMA) - National Center for Competency - within 3 months - Required or
- Certified Clinical Medical Assistant (CCMA) - National Center for Competency or National Healthcareer Association - within 3 months - Required or
- Clinical Medical Assistant Certification (CMAC) - American Medical Certification Association - within 3 months - Required or
- Nationally Registered Certified Medical Assistant (NRCMA) - National Allied Health Test Registry - within 3 months - Required and
- Cardiopulmonary Resuscitation (CPR) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - within 3 months - Required
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.
Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
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