Job Description:
- Technical support for IT systems; servers, network, as well as purchase, configuration, installation, maintenance, and upgrades of computer hardware.
- Troubleshoot and Configure:
- Servers and Applications
- Network (Cisco and Netgear) and Connectivity
- Firewalls (SonicWALL) and Gateways
- Active Directory, Office 365, Box.com, Okta, Confluence, Jira Administration, AWS and Azure
- Supplement helpdesk when necessary:
- General network connectivity, file access
- Active Directory account creation and password resets
- Phone system support (VoIP)
- Provides day to day desktop support to user community
- Software license management
- Computer and network system maintenance and support
Here is some of what you’ll need (required)…
- Must be proficient with Windows Server 2016/2019, TCP/IP, DNS, DHCP, Active Directory, Office 2016, Office 365, Okta, Box, Azure, AWS configuration, VPN client software
- Strong analytical and trouble shooting skills with attention to detail
- Good interpersonal skills and strong follow-up with users
- Must have minimum 2-3 years of IT systems administration support experience
- B.S. in computer science or equivalent experience
Here are a few of our preferred experiences…
- Linux server configuration a plus
- CCNA or other network certifications a plus
At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.
For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.
Nextracker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
