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Job Title

Insurance Product Manager - Property Strategy & Development - Remote

Requisition Number

R6836 Insurance Product Manager - Property Strategy & Development - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for an Insurance Product Manager - Property Strategy & Development – Remote. Join us and support CSAA IG in achieving our goals.

Your Role: As an Insurance Product Manager of Property Strategy & Development you will manage product development and pricing for existing or new insurance products. Cross-functionally direct new product design and development, underwriting strategy and execution, catastrophe management, policy contracts and forms, system enhancements and regulatory changes, competitive insights, pricing segmentation, sales and marketing strategies, and overall project management. Responsible for the seamless market execution and profitable growth of our countrywide products.

Your work:

Product Strategy & Development

Provides thought leadership on complex or strategic product development efforts with high value or high potential products and leads associated projects.
Develops methodology and initiates changes to policies and guidelines which may affect budgets, workforce needs, profitability, and policy/premium growth.
Develops new products based on knowledge of products, consumers and competition, partnering with Marketing, Sales, Legal and State Product Management where appropriate.

Product Management

Acts as resource and expert on core technical aspects of a line of business and/or the tools and techniques of Product Management.
Monitors product performance by mix including metrics such as quotes, close ratios, retention, loss ratios, etc. and develops solutions to address any opportunities.
Partners with Analytics teams to develop reporting and conduct analysis.
Partners with Actuarial to develop and execute pricing model refreshes. Approves pricing structure and changes.

Competitive Intelligence

Reviews competitive environment and understands market dynamics for multiple products, states, and or markets.
Conducts competitive analysis as needed for projects and proposals.

Business Requirements and IT Partnership

Develops and documents product specifications or high-level business requirements that account for all policy lifecycles (e.g., quote, bind, renew) and partners with IT to expand these into acceptance criteria
Manages and helps resolve defects related to owned products/projects and develops and needed interim procedures.

Market Execution

Leads all steps needed to ensure acceptance and adoption of new products/enhancements in market, partnering closely with Change Management, State Product Management and Sales.
Partners to develop or modify processes and procedures for Sales, Service, Claims, and any other impacted areas of the business.
Makes final decisions on administrative, strategic or operational matters and ensures effective achievement of objectives.

Presentation

Transforms complex concepts into compelling stories that can inspire a broad audience from frontline sales and service agents to executive leadership.
Builds visually compelling presentations and tailors them to the audience and venue (virtual vs. in-person).

Required Experience, Education and Skills

Bachelor's degree in related area (Marketing, business, or a related field) or an equivalent combination of education and experience.
10+ years of increasingly responsible product management experience.
Extensive knowledge of product and project management, product profitability, sales and strategic planning
Excellent financial analysis and reporting skills
Ability and skills to lead cross functional teams
Strategic, organizational and problem-solving skills
Proficiency in product analysis, principles and methods
Business and technical writing skills (e.g. proposals, PowerPoint presentation, business requirements, Microsoft project, Suite Microsoft Office)
Project Management techniques and processes experience
Highly skilled negotiator
Excellent communication skills
Understanding of business systems and processes and how they link together
Ability to create prototypes or workflows to enable gathering rich feedback from business stakeholders
Experience developing business requirements that contemplate all policy lifecycles (quote, bind, renew, etc.)

What would make us excited about you?

Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects)
Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
Travels as needed for role, including divisional / team meetings and other in-person meetings
Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.

COMMIT to being there for our customers and employees.
CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $136,000-$152,000. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $123,000 -$182,000 This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 15% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Must have authorization to work indefinitely in the US.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

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