Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You will report to the HR Senior Manager in the Global Services NAMR region, and you will act as a key HR Advisor to People Managers, their teams, and employees in the US, Canada, Mexico and Costa Rica. You will be part of the HR Delivery team of four HR professionals in Boston, assigned to the NAMR region, and part of a broader HR Advisory team supporting across GS functions.

Providing HR support for global teams means playing a pivotal role in supporting a diverse and dynamic group of people. You will navigate the complexities of international HR management, demonstrating flexibility and comfort in working with global teams. You are expected to have a good understanding of the different business and people models, as you will be responsible for implementing those as well as translating global strategies into local practices. This position requires a global mindset and the ability to work collaboratively across different cultures and regions to ensure that the global BCG teams' HR needs are met with excellence.

In this HR Manager role, you will be responsible for providing advice on HR matters, requiring extensive collaboration with HR Business Partners, HR Regional Partners, and Operational Centers of Excellence (Regional CoEs, Career Development/Talent, Compensation, etc.). Your work will be highly visible to leadership, requiring strong communication skills and the ability to influence and collaborate with senior stakeholders. You will manage sensitive employee relations issues, ensuring effective resolution and maintaining a positive work environment.

YOU'RE GOOD AT

• HR Advisory: Providing advice to leadership, people managers, and employees on people-related topics, including career planning, performance management, people manager coaching, legal risk mitigation/compliance, employee relations, learning and development, and compensation for some business units.
• Employee Relations: Serving as the primary point of contact for complex employee relations in NAMR, offering expert guidance and resolution strategies. Taking end-to-end ownership of complex employee relations issues, resolving workplace conflicts, managing grievances, communicating effectively, and fostering a positive culture and engagement.
• Implementing Business Models and Change Needs: Supporting business models by leveraging HR approaches, policies, and procedures, and translating them into actionable initiatives. You are also expert at implementing regional initiatives and global HR guidelines into practical realities for global teams.
• Communication: Working collaboratively across different cultures and regions, applying excellent communication skills and the ability to influence and collaborate with senior stakeholders. Demonstrating flexibility and comfort in working with global teams.
• Teaming and Apprenticeship: Collaborating extensively with HR Business Partners, HR Regional Partners, and CoEs. Mentoring and training junior HR team colleagues to aid in their development and sharing your expertise.
• Compliance with Employment Laws and Regulations: Ensuring the organization follows all applicable employment laws and regulations, staying up to date with legal changes, and integrating these changes into HR practices and policies.

What You'll Bring

• At least, 6-8 years of HR/People Advisory consulting experience, or relevant experience in professional services environment
• M.B.A / Specialization in Human Resources, Organization Development or other related field
• Deep understanding of local geography and legal requirements in the US
• Depth of experience in HR practices, especially in employee relations management and performance and talent management
• Ability to work collaboratively across different cultures and regions
• Excellent communication skills, ability to influence and collaborate with senior stakeholders
• Exceptional interpersonal skills, sound judgement and the ability to juggle many often-competing priorities simultaneously.
• Able to perform successfully in a fast-paced, intellectually intense, service-oriented, and matrix-structured environment and to interpret rules and guidelines flexibly
• Strong interpersonal and relationship management skills, and trust/credibility with the demonstrated ability to develop effective relationships at all levels of the organization
• Strong analytical and problem-solving skills, proven ability to diagnose problems and identify and drive appropriate solutions
• Detail oriented, organized with advanced project and process management skills
• Strong teaming, collaboration, and relationship skills
• Intermediate to advanced skills in excel, PowerPoint, and other digital products such as Workday and Service Now
• Other duties, as assigned

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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