Location: Faith Medical Center

Position: Front Office Member

We are looking to add an experienced full-time Front Desk Receptionist at a busy primary care practice in Charlotte, NC (Faith Medical Center). The ideal candidate will be able to multi-task, provide excellent patient experience and attention to detail, and work comfortably in a team environment.

Responsibilities

• Check in/out patients quickly and accurately
• Complete insurance verification
• Verify patient demographic information at the time of scheduling appointment and upon check-in
• Monitor and respond to patient and clinical staff messages
• Complete patient outreach
• Answer incoming calls
• Scan incoming documents
• Obtain co-pays and payments
• Maintain clean appearance of waiting area and front desk

Requirements

• Prior Front Desk experience in a medical setting preferred, not required.
• Excellent computer skills
• Excellent communication skills
• Experience with Electronic Health Record (Preferred)