Note: this specific position will be primarily focused on training and testing employees and contractors in various welding disciplines.
JOB SUMMARY:
The Field Operations Trainer provides specific, customized training to field operations personnel geared toward customer needs for the Southern Company Gas Operations Organization(s). The Trainer position is expected to mentor, evaluate, and prepare candidates to successfully complete operations training, safety training, technology training and any necessary certification requirements. This role is also responsible for on-going evaluation, development, and accuracy of training programs, and providing input on course content. The Trainer position is responsible for performing Operator Qualification evaluations (initial and requalification) and welding/joining qualifications to ensure alignment with federal guidelines. The Trainer position is also accountable for providing ongoing feedback, and communicating training and testing results to the employee, their supervisor and if necessary, the Training Manager. This specific position will be primarily focused on training and testing employees and contractors in various welding disciplines. MAJOR JOB RESPONSIBILITIES: The Trainer is responsible for mentoring, developing, and working with classes of field operations personal to reach the skills needed to successfully perform in the field operations position. The Trainer is responsible for modeling adult learning principles as appropriate for varied training environments (instructor-led, video, CBT/WBT, etc.) coupled with strong platform skills. The Trainer will use facilitation techniques to engage participants including the use of questioning, listening techniques and interventions that foster a safe learning environment. The Trainer is expected to facilitate and recommend improvements to course content to deliver credible learner-focused trainings to trainees. The Trainer conducts training pilot sessions to validate design methodology and provides objective feedback to training manager(s) and instructional designers for ongoing improvement. The Trainer demonstrates a thorough knowledge and understanding of specific operating areas and the gas industry, and how to evaluate learning or performance improvement solutions. The Trainer will also deliver interactive training programs for new policies, procedures, technology, and standards of performance with a strong focus on compliance training (OSHA, DOT, etc.). The Trainer is expected to collaborate with upper management within the organization to assist with developing Company-wide processes and procedures to train operations personnel on critical functions, including mutual aid and work stoppage events. The Trainer must understand business processes and issues and how they relate to on-the-job application and demonstrate the ability and initiative to enhance training skills for inter-departmental progression. The Trainer will perform Operator Qualification evaluations (initial and requalification) and welding/joining qualifications, to ensure alignment with federal guidelines. The Trainer possesses strong project management skills and a strong knowledge of field operation applications used to support the business. The Trainer recommends any necessary updates/revisions to policies, procedures, and OPM. The Trainer provides feedback to training leadership on curriculum and program development to ensure training effectiveness and the Trainer provides feedback on leadership/management programs delivered by external vendors. The Trainer manages classroom expectations (up to and including dismissal from class) regarding attendance, engagement, and interpersonal behaviors impacting the learning experience of employees within class and interacts with appropriate levels of leadership for instances involving any disciplinary issues that could potentially arise. The Trainer mentors other trainers for content delivery and knowledge expansion. The Trainer identifies and addresses issues that occur during the delivery of the course; keeping leadership informed. The Trainer actively participates in the evaluation of employee progress throughout the training course and is responsible for coaching and providing feedback to learners to ensure proper and safe procedures are followed. Ultimately, the Trainer is accountable for ensuring that learning objectives have been met through the training experience and that employees are coached on the skills or knowledge needed to remediate in instances of failures. The Trainer coaches and provides feedback to internal team members and employees to ensure proper and safe procedures are followed. The Trainer ensures that learning objectives have been met through the training experience. The Trainer serves as a Subject Matter Expert for business partners and projects JOB REQUIREMENTS: Education, Certifications/Licenses:
Required: Preferred: Related Work Experience: Required: Preferred: Specific Skills & Knowledge:
Required: Working Conditions/Physical Requirements:
