Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

With a solid understanding of the operations, business practices, strategies, and goals of the system this position is responsible for providing executive level support to UNC Health’s Executive Suite (CEO’s/Dean’s Office). This position will be responsible for providing leadership and managing effective systems and protocols under the supervision of the Manager of the Executive Office. It serves as the primary interface for the Executive Suite. Position typically works directly with members of Senior Leadership of the HCS/SOM, reporting to a Division President or supporting Executive Council members. They may also be responsible for supervising Executive Coordinators and Sr. Executive Assistants. 

Responsibilities:

Plans, coordinates and ensures the Executive's schedule is followed and respected. Provides gatekeeper and gateway role, creating win-win situations for direct access to the Executive's time and office. Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for their executive, some of which may have organizational impact. Provides light scheduling support to the Executive Director. 

Provides complex research and analysis to prepare briefing materials for the executive and, as appropriate, to their team. Manages multiple tasks with competing deadlines. Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows- through on projects to successful completion, often with deadline pressures. Prepares and edits complex presentations, charts, and other written correspondence that best depicts content of intended message to internal and external stakeholders. 

Responds to non-routine inquiries regarding UNC Physicians and system operations, policies, and procedures. Forward situations and issues to the appropriate staff members for resolution. 

Performs and/or oversees a wide range of special projects or assignments that are highly sensitive or complex in nature, requiring a high level of independence and initiative in execution and implementation. For example, assists with the management of the UNC Physicians budget. 

Makes high-level contacts of a sensitive nature regarding non-routine issues internally and externally requiring a high degree of discretion and diplomacy and time sensitivity. Understands the systems goals and priorities of the executive, to prioritize issues according to urgency.

Acts as backup to the Manager of Constituent Services, providing excellent customer service and support addressing patient-related inquiries and requests on behalf of the CEO/Dean’s Office. 

Assist the Manager of Board Relations to the UNC Health Care Board of Directors with planning and preparations for the HCS Board meetings. May be assigned to one of the specific standing committees of the HCS Board as lead administrative staff, reporting to the Manager of Board Relations. 

Required to supervise Executive Coordinators and Sr. Executive Assistants. Trains staff on tasks and ensures they are trained for their specific roles. Coordinates job rotation and cross-training. Helps team understand performance targets and goals. 

Other Information

Education Requirements:

Bachelor's in an appropriate discipline

Licensure/Certification Requirements:

None

If Bachelor's degree: Three (3) years of experience in an administrative support role and/or projects-related role.

If High School or GED: Eleven (11) years of experience in an administrative support role and/or projects-related role.

Job Details

Legal Employer: STATE

Entity: Shared Services

Organization Unit: UNC HCS Administration

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $29.98 - $43.10 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.