Position Summary: The Director of Crossroads C5 Leaders has lead responsibility for ensuring that organizational
goals for program quality, youth outcomes, and operational effectiveness are met within the C5 Leaders program for
teens in Grades 8-12, and the first two years of their postsecondary experience. The Director will advance the
Crossroads vision and mission through outstanding leadership, planning, people development, strategic decisionmaking, and program enactment.

The Director will have a genuine passion for leading and developing staff to achieve excellence in delivering youth
development programs. Essential to success in this role is the ability to be a highly-effective and collaborative leader
of both people and systems. This includes skill and experience in developing strong teams and meaningful
relationships with diverse stakeholders (youth, families, staff, board, donors, volunteers, alumni, partner schools and
organizations), as well as establishing and cultivating partnerships. The Director will be a dynamic and enthusiastic
leader, working to ensure that all participants have access to transformative growth experiences and a joyful
community that fosters meaningful impact.

Key Internal Accountabilities:
- Lead the C5 Team in defining outcome goals for C5 programming across all years through residential summer
camp and out of school time programming.
- Manage the C5 Team to plan, coordinate, and implement safe, engaging, and intentional year-round
programming that meets defined outcomes.
- Ensure that all programs meet State Regulations and ACA standards.
- Hire, coach, and develop exceptional teams to meet ambitious goals. Provide mentoring, guidance,
supervision, and professional development for staff.
- Supervise the C5 Camp team to recruit, hire, train, supervise, and inspire a diverse team of up to 60 seasonal
summer staff to achieve program outcomes.
- Manage continuous improvement of C5 curriculum and model, ensuring that all aspects of the program are
rigorous, relevant, culturally appropriate, and innovative.
- Facilitate the creation of the annual C5 program calendar that prepares teens to reach program outcomes.
- Implement evaluation tools, methods, and feedback loops that are engaging, integrated, and measure
progress toward individual participant growth objectives and program success.
- Maintain a high level of applicable professional knowledge and best practices through ongoing professional
education, research, and relationships with colleagues and experts in the field.
- Create, manage, and meet approved budget for the C5 program.

Key External Accountabilities:
- Identify and cultivate thoughtful and intentional nominating partners in sending communities to reach
maximum participation and retention in the C5 program.
- Build strong relationships with school, program, and community partners who are eager and excited to
collaborate in offering rigorous, experiential programming.
- Collaborate with the Development Team on donor and grant-based fundraising opportunities and contribute
to the culture of philanthropy.
- Serve actively as the front-facing advocate for the C5 brand to community partners; board members; donors;
government funders at the state, regional, and national level.
- Collaborate with the Director of Measurement & Evaluation to implement systems that inform program
decisions and track youth development outcomes for use in program enhancement initiatives and in
developing funder relations.
- Collaborate with the Communications team to develop the C5 brand as a recognizable credential and
accomplishment for graduates of the program as they seek post-secondary opportunities.

Areas of Emphasis:
- Ensure that the highest levels of safety are in place at all times, prioritizing the physical and mental well-being
of all participants and staff.
- Foster and promote a culture of joy, inclusivity, collaboration, and optimism.
- Oversee the C5 Team in the design and enactment of outstanding experiential programming focused on
leadership, community action, and college/career readiness.
- Design and deliver high-quality staff training and continuous coaching that builds team capacity to deliver
excellent programs and achieve youth development outcomes.
- Lead the annual process of recruiting and selecting prospective program participants.
- Cultivate a culture of respect and appreciation for Crossroads, the young people we serve, our staff, the
facilities, and the natural environment where our programs are offered.

Qualifications (knowledge/skills/abilities/behaviors):
- Demonstrated passion for working with youth and a genuine belief in their potential for success; an
unshakable belief in the mission of Crossroads.
- Commitment to diversity, equity, inclusion, and belonging.
- Collaborative, engaging leadership style with mature interpersonal skills and the ability to manage multiple,
competing priorities and deadlines.
- Strong work ethic; ability to lead by example and be effective in a fast-paced, high-energy environment.
- Self-starter who can work independently and take initiative.
- Proven creative leader who has inspired and led a team of staff to meet program outcomes.
- Effective team-builder and problem-solver who remains calm under pressure.
- Polished communication and interpersonal skills with an ability to establish strong relationships via email, phone,
and in person with families, campers, agencies, schools, volunteers, and staff.
- Ability to safely and effectively manage risk.
- Ability and enthusiasm to work evenings, weekends, and overnights including ten weeks during the summer
months.
- Willingness to obtain skills certifications, as appropriate.
- Positive approach, can-do attitude, sense of humor, and grace under pressure.
- Ability to handle rough, uneven terrain and the rigors of camp life.
- A love of the outdoors and desire to share that with others.

Education/Relevant Experience:
- Ten years of experience in youth development programs, with five in a senior leadership role.
- Bachelor's degree or equivalent work/life experience.
- Prior supervisory experience with demonstrated ability to coach, train, and supervise a diverse group of staff
and to develop a climate of trust, respect, and accountability.
- Experience with creating and leading enactment of high-quality programs to meet desired outcomes.
- Deep commitment to and experience prioritizing and maintaining the highest levels of child safety.
- Experience working in a diverse community.