Customer Success Representative - ( Work at Home / Office )
Full Job Description
About Mcnnadi Inc
Mcnnadi Consulting is a management consulting firm dedicated to providing an array of high quality services to businesses, organizations, and government entities by creating initiatives which result in sustainable advantages through identifying and retooling capabilities, and creating efficiencies, while successfully navigating through critical junctures in clients' businesses.We advise management concerning best practices and leading-edge technologies, audit the effectiveness of existing systems, and objectively evaluate and recommend new sustainable solutions.$27 - $30 Per hour
We are seeking a Customer Success Representative to join our dynamic team. The ideal candidate will be responsible for ensuring our customers have a positive experience with our products and services. If you are a customer-focused individual with excellent communication skills, we want to hear from you!
Responsibilities:
- Build and maintain strong relationships with customers
- Provide product demonstrations and training to customers
- Address customer inquiries and resolve issues in a timely manner
- Collaborate with cross-functional teams to improve the customer experience
- Identify opportunities for upselling and cross-selling products
Qualifications:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Experience in customer service or sales preferred
- Bachelor's degree in Business Administration or related field
The pay range for this role is:
27 - 30 USD per hour(Corpus Christi)
27 - 30 USD per hour(Remote - Fort Worth, US)
PIe59e98adc8a6-29448-35567608
Job Information
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Other
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