Land O'Lakes
Customer Operations Specialist
Pasco, WA
Nov 22, 2024
Full-time
Full Job Description
Customer Operations Specialist

Hours:Day Shift; Overtime will be required during peak season.

Hourly Wage: $22.00 - $25.00 per hour, depending on experience. The company also provides a comprehensive benefits package as well as other company sponsored benefits.

WinField United, a Land O'Lakes subsidiary, supplies agricultural inputs, expertise, and technology to our member-owners and other partners. Our business is growing. We want you to grow with us. We are looking for dependable, hard-working team members who want to contribute to our mission: feeding human progress.

As a Customer Operations Specialist, you will be a valued team member responsible for operational duties at the Pasco, WA Agronomy Service Center. You will provide support as necessary to the Location Manager, which will include supporting operations on order fulfillment, inventory management processes, logistics, and other administrative functions as necessary to meet the location's needs.

Key Job Responsibilities:

  • Operations: you will be responsible for handling all aspects of order fulfillment inquiries from our customers. This would include communications via calls or emails, updating customer's on delivery ETAs, order statuses, etc. You will also support the manager with forecasting and inbound orders/transfers).

  • Inventory Management: you will assist in monitoring customer inventory agreements as well as cycle counts and reconciliation.

  • Logistics: you will assist in fleet routing, reporting, record management, and processing freight claims.

  • Administrative Support: you will provide general office support at the location. This would include items such as filing, processing purchase orders, office supply management, location projects, office housekeeping, and other administrative functions.

  • Safety Compliance: you will assist the Manager with safety compliance data entry as needed.

  • Other Duties will be assigned as needed for the site's success.

Experience/Education:

  • Education: High School diploma or equivalent required; Post high school education preferred.

  • Experience: Minimum of two years of work experience required. Two years of accounting or general office experience preferred.

  • Technology: Adequate knowledge and experience working with Microsoft Word, Excel, Outlook, copying/scanning and proficiency with data entry and/or digital order management systems preferred.

Required Competencies-Skills:

  • Fundamentals of mathematics.

  • Excellent verbal and written communication skills.

  • Ability to work independently and as part of a team.

  • Ability and willingness to learn new applications and processes.

  • Must be agile and adept at multi-tasking and changing priorities quickly.

  • Attention to detail is a must.

Other Information:

  • Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities to this job at any time.

  • Applicants must successfully pass a pre-employment (post offer) background check.

About Land O'Lakes, Inc.:

  • Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

  • We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root.

  • Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

  • Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information beingrequested.

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.


Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.

PDN-9d8bf8b1-1662-48c6-89d1-2c6f707d71e2
Job Information
Job Category:
Customer Service
Spotlight Employer
Related jobs
Chief Financial Officer (CFO)
Glick Davis and Associations
Chief Financial Officer Position Profile Hybrid/Remote within Oregon & Washington Office locations available in Astoria and Portland, Oregon, and Seattle, Washington Overview Craft3 is one of the...
Nov 23, 2024
Portland, OR
Appliance Technician
Spichers Appliances & Security
Do you want to work for the leading independently owned appliance store in the Tri-State area?  We are a growing business looking for qualified repair technicians.  We are opening our 4th lo...
Nov 23, 2024
Hagerstown, MD
After School program Director
St. Teresa of Avila Catholic School
St Teresa of Avila Catholic School After SchoolProgram DirectorPart Time Approximately 15-20 hoursa week. Afternoon Shift.Competitive wage $18-$20 per hr.Serve Children aged 5-14To Apply please email...
Nov 23, 2024
Carson City, NV
©2024 Kappa Delta Chi Job Board.
Powered by TalentAlly.
Apply for this job
Customer Operations Specialist
Land O'Lakes
Pasco, WA
Nov 22, 2024
Full-time
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy.
Continue to Apply

Land O'Lakes would like you to finish the application on their website.

Ace your interview with AI-powered interview practice

Get comfortable talking to hiring managers, receive personalized feedback on areas for improvement, sharpen your ability to answer the most common questions, and build confidence in formulating strong responses on the spot. Click the button below to begin your three free virtual interviews!