New York Life Insurance Company
Customer Liaison Nurse
Remote, any
Aug 30, 2024
unknown
Full Job Description

Job Requisition ID:90184

Location Designation:Fully Remote

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.

What You'll Do:

The LPN is a professional that works with a multidisciplinary team of other Nurses, Behavioral Health Specialists, Physicians, Claim Managers and/or Vocational Coaches. The LPN is relied upon to assist with telephonic assessment of a customer's functionality from a holistic point of view, build a rapport with the customer, as well as gather pertinent information from the customer and /or treating providers. The ideal candidate will possess the desire to grow within the organization, as the LPN role provides the opportunity for employees to be exposed to and acquire skills to do so.

What You'll Bring:

  • Licensed Practical Nurse with current unencumbered LPN licensure in the U.S.

  • Minimum of 3 years clinical experience with strong clinical background in at least one or more of the following: Medical/Surgical, Occupational Health, Rehabilitation, Psychiatric, Critical Care, or Public Health Nursing

  • Ability to function in a team environment

  • Proficient computer skills to include the ability to navigate independently and knowledge in Microsoft Outlook, Windows, Excel, and Word

  • The ability to multitask such as talking while typing and working on variety of applications and/or computer monitors simultaneously

  • Strong written and verbal communication skills

  • Timely, clear, concise documentation and communication

  • Attention to fine detail

  • Excellent organizational and time management skills

  • Strong critical thinker

  • The ability to diffuse difficult or challenging situations

  • Comfortable giving and receiving feedback

  • Flexible to an ever changing environment

  • Ability to work independently with a sense of urgency and customer-focus mindset

Training & Development:

The LPN will undergo a comprehensive paid training program. Coaching and feedback is provided to help gain the necessary skills to be successful.

Schedule information:

This is a full-time work from home position Monday through Friday. Candidates must be available to work 8 hour shifts from 8am-430pm or 830am-5pm.

It is recommended that all qualified candidates apply to this posting as soon as possible. Residents of Colorado are hereby notified that the deadline to apply is 2 weeks from the Posting Date listed above.

#LI - EM1

#LI - REMOTE

Pay Transparency

Salary range:$45,000-$60,000

Overtime eligible:Nonexempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID:90184

PDN-9bad3a5f-40ad-44b0-985c-6c0ddde631f3
Job Information
Job Category:
Sales
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Customer Liaison Nurse
New York Life Insurance Company
Remote, any
Aug 30, 2024
unknown
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