Location Designation:Hybrid - 3 days per week
Join Corporate Finance where expertise meets strategic impact. Partner with diverse business units, providing financial insights and guiding sound decision-making. You'll work collaboratively to ensure data accuracy, implement robust controls, and safeguard policy owner interests. Become part of a team dedicated to financial stewardship, enabling business performance, and paving the way for a secure future for generations to come.
Role Overview:The GBS Claims Business Analytics Actuarial lead is a key role within finance, providing critical analytical support to the business. This individual will be a trusted advisor to leaders in both claims and finance, will provide timely and meaningful insights into operational performance, and will influence and drive actions that will help minimize risk and optimize outcomes.
What You'll Do:
- Partner with leaders within the claims organization to understand current processes and procedures.
- Provide feedback on proposed process changes and develop tools to measure and monitor impacts.
- Facilitate communication of changes to finance team and other affected business partners.
- Recommend process controls to most effectively monitor and manage potential operational risks.
- Determine key performance indicators (KPIs) that measure the claims organization's effectiveness.
- Ensure leaders within the claims organization have appropriate visibility into performance and outcomes such that they can hold themselves and their teams accountable.
- Continue to enhance a "dashboard" for the claims organization to be shared with the GBS senior leadership team.
- Develop and / or maintain tools, such as reports and dashboards, which help
- Reduce reliance on claim managers manually tracking information so that they can maximize their time spent managing claims and connecting with customers.
- Provide supervisors with appropriate metrics and tools to eliminate the need for manual consolidation of disparate reports, increasing the time available for supervisors to coach and develop their teams, and ensuring a management process is being applied and performance is being measured consistently across teams.
- Provide assistance in interpreting
- Draw conclusions and actionable insights from available metrics.
- Suggest potential action items, risks and opportunities.
- Drive connectivity and consistency between operational and financial metrics to provide leading indicators and early insights into drivers of emerging financial results.
- Partner with reserving and FP&A teams to develop operational assumptions for financial projections.
- Work with controller's area to enhance capacity planning tools.
Stretch Deliverables
- Drive migration of existing data processes into AWS suite of solutions to align key data sources with corporate data governance best practices.
Competencies Utilized and Developed
- Leadership
- Manage a small staff (2-3) of actuarial students.
- Become a trusted partner that can counsel and influence claims leaders.
- Partner with other functional areas by providing actionable insights and driving change.
- Business knowledge
- Develop a strong knowledge of operational processes and metrics.
- Gain a deep understanding of products and drivers of their financial performance
- Communication
- Presenting (both written and verbally) operational results to various audiences with differing levels of technical knowledge, predominantly within finance, claims and senior leadership
- Helping to explain how process changes (known and proposed) may impact operational and financial outcomes
- Translating operational metrics into actionable insights.
- Analytical skills
- Reviewing and understanding key claim metrics across various parameters to identify drivers and trends
- Seeking to understand ongoing implications of observed drivers / trends on future operational and financial outcomes
- Technical
- Understanding and applying core actuarial methodologies as they relate to claim outcomes (life contingencies, probability, credibility, etc.)
- Turning large data sets into actionable information and insights (modeling in Excel, SQL, Cognos, Tableau, etc.)
What You'll Bring:
- Actuarial background
- Minimum 6 years of experience
- Experience with disability products strongly preferred
Pay Transparency
Salary Range:$122,500-$210,000
Overtime eligible:Exempt
Discretionary bonus eligible:Yes
Sales bonus eligible:No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
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Job Requisition ID:90786
