Lighting Consultant
This is a Level 4 or 5 Exempt Position
Location: Atlanta or Macon
JOB SUMMARY:
The Lighting Consultant position will support Lighting Services Business Unit at Georgia Power. Lighting Services relies on this position to respond to requests for regulated lighting sales, provide sales support for unregulated lighting, cultivate profitable sales leads, and deliver world class customer service to residential, small commercial, and municipal customers. Duties include handling outdoor lighting billing inquiries, installations, repairs, removals, light relocations, securing contracts, and creating Distribution Work Estimates.
JOB REQUIREMENTS:
- Bachelor’s degree preferred
- Electric Utility experience preferred
- Customer Service experience preferred
- Experience working with outdoor lighting
- Working knowledge of distribution mapping, software is preferred (i.e.:JETS, GIS, CSS, Distview)
- Knowledge of outdoor lighting design, products, rates and engineering
- Excellent communication skills
- Detail oriented with good organizational skills
- Excellent computer skills
- Ability to learn and apply knowledge quickly
MAJOR JOB RESPONSIBILITIES:
- Respond to customer requests for outdoor lighting, billing, relocations, and removals
- Meet with customers and determine lighting needs.
- Estimate costs, order materials, and bill the customer using the Job Estimating and Tracking System. (JETS)
- Stake jobs for accurate installation of material and create installation package for the installation coordinator
- Interact with our distribution mapping system to create construction prints and as-built drawings that will be added to the distribution base maps
- Access the Customer Service System (CSS) to obtain account information relating to customer's lighting, entering case notes and repair orders as well as updating customer's information.
- Lighting Consultant must have a personal vehicle and be able to travel throughout their assigned territory on a daily basis.
- Some overnight travel will be required.
- Ability to coordinate multiple projects and ensure customer satisfaction
BEHAVIORAL ATTRIBUTES:
Must be a self-starter and able to work in both independently and in a team setting.
Demonstrate a passion for sales and customer service.
Must model Our Values.
Must practice Safety Excellence behaviors.
