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Job Title

Communications Coordinator - Remote

Requisition Number

R6850 Communications Coordinator - Remote (Open)

Location

Nevada - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Glendale, Arizona, Henderson, Nevada, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers {+ 23 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Communications Coordinator! Join us and support CSAA IG in achieving our goals.

Your Role:

We are seeking a motivated and enthusiastic Communications Coordinator to join our Corporate Communications and Public Affairs team, which manages communications that extend to a broad array of stakeholders including employees, agents, agencies, media and the public. The ideal candidate will assist in various communication activities including content creation, media relations, and internal communications. This role is ideal for someone looking to grow their career in communications and gain experience in a dynamic working environment.

Your Work:

Assist in the development and implementation of communication tactics to support the organization’s goals including employee communications, agent communications and public relations.
Write and edit content such as intranet articles, interview briefing materials, press releases, blogs, award submissions, newsletters, and consumer-facing articles.
Provide ongoing social media support through content creation, campaigns, metrics and monitoring of trends.
Coordinate approval processes.
Manage content and editorial calendars.
Maintain and update distribution lists.
Help ensure content on our intranet platform is current.
Assist with issuing alerts to agents, which sometimes are needed outside typical business hours.
Track results, identify trends and interpret data for various communications, including a monthly view of external visibility.
Help organize and execute events, campaigns, and public relations efforts.
Support product launches.
Identify opportunities to continuously improve processes and deliver best-in-class communications.
Work collaboratively with other departments to ensure consistency in the organization’s messages across various messengers and platforms.
Assist in crisis management and proactive communications strategies.
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
Fulfills business needs, which may include investing extra time, helping other teams, etc.

Required Experience, Education and Skills:

Degree in Communications, Public Relations, Journalism, or related field or equivalent experience.
A minimum of one year of related work experience.
Exceptional writing, editing and storytelling skills.

What would make us excited about you?

Spanish fluency with writing and speaking a plus.
Experience with paid social media campaigns a plus.
Highly organized and able to manage multiple projects with attention to detail.
Ability to work effectively under tight deadlines and manage projects independently.
Outstanding interpersonal skills and willingness to communicate with a wide variety of colleagues, stakeholders, and external agencies.
Proficiency in Microsoft Office and social media platforms.
A proactive approach to problem-solving with strong decision-making skills.
Demonstrated sense of curiosity and enthusiastically tackle new projects with a desire to continuously learn.
Comfortable in a fast-paced, ever-changing environment.
Flexible schedule to support communication needs or events that may fall outside routine business hours (nights and weekends).
Travels as needed for role, including divisional / team meetings and other in-person meetings.

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading

by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
COMMIT to being there for our customers and employees.
CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average hourly pay rate range for this position is $32.76-$36.40 per hour. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full hourly rate range for this position across all the states we hire in is $29.51-$43.61 per hour. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 7% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Must have authorization to work indefinitely in the US.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

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